Server side scripts

Server-Side Components/Business Rules/Automatically approve when approvers are duplicated./README.md

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+In certain scenarios, the same approver might appear multiple times in the approval flow for a Change or Request. This code snippet ensures that if an approver has already approved the request once, any subsequent approval requests assigned to them are automatically marked as approved.
+
+###Usage Instructions
+
+Create a new Business Rule on the sysapproval_approver table.
+Set the rule to run before insert or update.
+Paste the script into the Script field.
+Test in a sub-production environment to ensure expected behavior.
+
+###Notes
+
+This rule helps reduce redundant approvals and improves efficiency.
+Ensure that business logic and compliance requirements allow auto-approvals before deploying.

Server-Side Components/Business Rules/Automatically approve when approvers are duplicated./auto-approve.js

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+(function executeRule(current, previous /*null when async*/ ) {
+
+    var appr = new GlideRecord('sysapproval_approver');
+    appr.addQuery('document_id', current.document_id);//look for approval requests for same task
+    appr.addQuery('approver', current.approver); //same approver exists?
+    appr.addQuery('state', 'approved');
+	appr.addQuery('group','');//ensure this scenario not applied for group type approvals
+	appr.query();
+    if (appr.next()) {
+        current.state = 'approved';
+        current.comments = 'Auto-approved due to duplicate approver at multiple levels.';
+    }
+
+})(current, previous);