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Code-Snippets Client Script New Folder 'Time Worked Hide Start' #1928

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Code-Snippets Client Script New Folder 'Time Worked Hide Start' #1928

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Create README.md
zstromsodt Oct 7, 2025
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Create timeworkedhidetimer.js
zstromsodt Oct 7, 2025
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9 changes: 9 additions & 0 deletions Client-Side Components/Client Scripts/Time Worked Hide Start/README.md
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# Hide Start/Stop Timer on Record Table

## Purpose
Prevent users from clicking Start/Stop timer and letting it run while they are idle. The goal of this script was to encourage intentional time worked entries.

## How to Use
1. Create OnLoad client script (timeworkedhidetimer.js)
2. Adjust which table you want it on. In this case, it will be Incident table.

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@wiz0floyd wiz0floyd Oct 7, 2025

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Can you please add a sentence or two about why this needs to be done with DOM manipulation instead of g_form or other oob methods? Otherwise looks good.

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@zstromsodt zstromsodt Oct 8, 2025

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From my understanding, this isn't possible using oob methods or g_form according to documentation I found. Happy to use those if there is a solution for it.

https://www.servicenow.com/community/developer-forum/automaticly-stop-time-worked-timer/m-p/1603232

https://servicenowguru.com/system-ui/pausetoggle-time-worked-field/

If DOM manipulation is illegal in the code snippets, I can close the pull request. I misunderstood the purpose of this project if that's the case.

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@wiz0floyd wiz0floyd Oct 8, 2025

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No, I think you're right that there's not a native method for this. I meant can you add some information in the readme and/or code comments stating that DOM Manipulation must be used for this. Just want to include extra context since DOM manipulation is usually not aligned with best practices.

7 changes: 7 additions & 0 deletions Client-Side Components/Client Scripts/Time Worked Hide Start/timeworkedhidetimer.js
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function onLoad() {

$j('div[id="element.incident.time_worked"]').children('.form-field-addons').hide();

//if you use other tables, just adjust the dot-walking element ie change_request.time_worked

}
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