Skip to content

Conversation

@RaviGaurav007
Copy link
Contributor

@RaviGaurav007 RaviGaurav007 commented Oct 14, 2025

PR Description:

This project demonstrates how to integrate ServiceNow** directly with OpenAI’s ChatGPT platform using only native features -
no Scripted REST APIs, no IntegrationHub, and no plugins required.

Pull Request Checklist

Overview

  • Put an x inside of the square brackets to check each item.
  • I have read and understood the CONTRIBUTING.md guidelines
  • My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
  • I've included only files relevant to the changes described in the PR title and description
  • I've created a new branch in my forked repository for this contribution

Code Quality

  • My code is relevant to ServiceNow developers
  • My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
  • I've disclosed use of ES2021 features (if applicable)
  • I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

  • I've placed my code snippet(s) in one of the required top-level categories:
    • Core ServiceNow APIs/
    • Server-Side Components/
    • Client-Side Components/
    • Modern Development/
    • Integration/
    • Specialized Areas/
  • I've used appropriate sub-categories within the top-level categories
  • Each code snippet has its own folder with a descriptive name

Documentation

  • I've included a README.md file for each code snippet
  • The README.md includes:
    • Description of the code snippet functionality
    • Usage instructions or examples
    • Any prerequisites or dependencies
    • (Optional) Screenshots or diagrams if helpful

Restrictions

  • My PR does not include XML exports of ServiceNow records
  • My PR does not contain sensitive information (passwords, API keys, tokens)
  • My PR does not include changes that fall outside the described scope

Catalog Builder API - A Scripted REST API to auto-create ServiceNow Catalog Items programmatically.
This readme file has info about how to Automate Catalog Item Creation with a Single REST Call.
Automate Catalog Item Creation with a Single REST Call
Build the prompt dynamically from the record in ServiceNow
This Readme.md contains servicenow-chatgpt-rest-integration scripting details
@am-shakeel am-shakeel self-assigned this Oct 14, 2025
Copy link
Contributor

@am-shakeel am-shakeel left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

I noticed that the README refers to this as a “Business Rule” example, but the actual files are placed under the RESTMessageV2 folder.
However, it doesn’t comply with our contributing guidelines. As a reminder, the general requirements (as outlined in the CONTRIBUTING.md file) are the following: follow the folder+subfolder+snippetfolder guidelines and include a readme.md file explaining what the code snippet does. Review your contribution against the guidelines and make the necessary adjustments. Closing this for now. Once you make additional changes, feel free to re-open this Pull Request or create a new one.

@am-shakeel am-shakeel closed this Oct 14, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

2 participants