Based on the collected reviews/text data for customers predict is customers satisfied or not. As it is text data so data pre-processing ,like remove punctuation and stopwords ,vectorization, is necessary.Model use NAIVE BAYES CLASSIFIER to train and predict the data.
Understand how which product variation has what rating
Using WordCloud to see the most positive words appears in the review
Using WordCloud to see the most negative words appears in the review
Confusion Matrix
