I'm a system administrator based in Punjab, India, specializing in Microsoft products, particularly Windows and Microsoft 365. I work as an Independent Advisor at Microsoft Community, helping users solve technical problems remotely.

• Independent Advisor at Microsoft Community (2019-Present)

  • Handled 50,000+ support cases with 85% satisfaction score
  • Support Engineer for Windows, Microsoft 365, and Copilot solutions
  • Gig guide for training new Independent Advisors

• Windows Insider MVP (2018-2021)

  • Recognized by Microsoft for exceptional community contributions
  • Volunteer Moderator at Microsoft Community
  • Authored 30+ articles helping thousands of users with Windows 11

• Systems Administrator at Mindsprings India Private Limited (2017-2018)

  • Oversaw IT Operations for the Law Firm

• Microsoft 365
• Windows OS expertise
• Technical Support and Help Desk
• IT troubleshooting and escalation
• Network and System Administration
• Generative AI

• Microsoft 365 Fundamentals (MS-900)
• Microsoft ExpertZone:
  • Modern Endpoints Accreditation 2024
  • Microsoft Copilot 2024-2025 Expert Class
  • Microsoft 365 and Windows Accreditation 2024

I am currently working on a Vibe Coding Project, a Browser Extension known as Browser Sticky notes. Feel free to try it!

• Website: Your Windows Guide
• LinkedIn: linkedin.com/in/sumitdhmn
• Email: [email protected]

Feel free to reach out for Windows support, Microsoft 365 guidance, or technical collaboration!