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added faq section #22

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5 changes: 4 additions & 1 deletion docs.json
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Original file line number Diff line number Diff line change
Expand Up @@ -51,7 +51,10 @@
{
"group": "FAQ",
"pages": [
"faq/general"
"faq/general",
"faq/pricing",
"faq/support",
"faq/feedback"
]
}
]
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4 changes: 2 additions & 2 deletions faq/feedback.mdx
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Expand Up @@ -53,7 +53,7 @@ We'll acknowledge within 24 hours and keep you updated on resolution.
Join the Unsiloed AI community:

- **Social Media**
- [Twitter/X](https://x.com/unsiloed_ai)
- [Twitter/X](https://x.com/UnsiloedHQ)
- [LinkedIn](https://linkedin.com/company/unsiloed-ai)
- [GitHub](https://github.com/unsiloed-ai)
- **Blog** - Technical articles and use cases
Expand Down Expand Up @@ -100,7 +100,7 @@ Interested in partnerships (integrations, reselling, technology) or becoming an
<Card
title="Follow on Twitter"
icon="x-twitter"
href="https://x.com/unsiloed_ai"
href="https://x.com/UnsiloedHQ"
>
Get product updates
</Card>
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7 changes: 0 additions & 7 deletions faq/pricing.mdx
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Expand Up @@ -17,23 +17,16 @@ Unsiloed AI offers flexible pricing to suit different use cases:

Usage is based on:
- Number of pages processed
- API calls made
- Document size and complexity

Monitor your usage in real-time through your dashboard.

### Payment Methods

We accept credit cards, ACH transfers (enterprise), and wire transfers (annual contracts).

## Billing

- **Monthly plans** - Billed at the beginning of each month
- **Pay-as-you-go** - Billed based on actual usage monthly
- **Annual plans** - Billed upfront with a discount

All invoices are available in your dashboard under "Billing."

## Enterprise

Enterprise plans include dedicated support, custom SLAs, volume discounts, on-premise deployment options, and personalized training.
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14 changes: 3 additions & 11 deletions faq/support.mdx
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Expand Up @@ -39,7 +39,6 @@ We provide:
- [Quickstart Guide](/quickstart)
- [Document Processing](/document-processing/parsing)
- [API Reference](/api-reference/parser/parse-document)
- [SDKs on GitHub](https://github.com/unsiloed-ai)

### Training

Expand All @@ -49,20 +48,13 @@ We provide:

## Account Support

### Update Payment Info

Dashboard → Settings → Billing → Update payment method

### Cancel Subscription

Dashboard → Settings → Billing → Cancel Subscription

Or email [[email protected]](mailto:[email protected])

### Password/Email Changes

Use "Forgot Password" on login page or email support for account email changes.

Email to [[email protected]](mailto:[email protected])


## Enterprise Support

Enterprise plans include:
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