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fix(introduction): simplify structure, address layout issues, add link icons
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fern/quickstart/introduction.mdx

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@@ -43,29 +43,31 @@ Vapi offers two main primitives for building voice agents, each designed for dif
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iconType="solid"
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href="/assistants/dynamic-variables"
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>
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**Best for:** Quick kickstart and straightforward conversations
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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**Best for:** Quick kickstart for simple conversations
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<br />
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Assistants use a single system prompt to control behavior. Perfect for:
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- Customer support chatbots
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- Simple question-answering agents
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- Getting started quickly with minimal setup
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*Control everything from one place with natural language instructions.*
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</Card>
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<Card
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title="Workflows"
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icon="diagram-project"
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iconType="solid"
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href="/workflows/quickstart"
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>
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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**Best for:** Complex logic and multi-step processes
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<br />
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Workflows use visual decision trees and conditional logic. Perfect for:
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- Appointment scheduling with availability checks
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- Lead qualification with branching questions
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- Complex customer service flows with escalation paths
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*Build sophisticated branching logic without code.*
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- Complex customer service flows with escalation
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</Card>
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</CardGroup>
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iconType="solid"
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href="/quickstart/phone"
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>
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**Start here if you want to:**
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- Create a voice agent that can make and receive phone calls
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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- Create a voice agent for inbound/outbound calls
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- Build customer support or sales automation
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- Get started with no coding required
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iconType="solid"
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href="/quickstart/web"
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>
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**Start here if you want to:**
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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- Add voice capabilities to your web application
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- Integrate voice chat into your existing product
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- Build with code and SDKs
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iconType="solid"
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href="/examples/inbound-support"
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>
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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<div class="vapi-badge vapi-badge-assistant">Built with Assistants</div>
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Automate inbound support calls with agents that can access your knowledge base and escalate to humans when needed.
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*View example →*
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</Card>
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<Card
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title="Sales & Lead Qualification"
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icon="phone-office"
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iconType="solid"
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href="/workflows/examples/lead-qualification"
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>
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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<div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
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Make outbound sales calls, qualify leads, and schedule appointments with sophisticated branching logic.
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*View example →*
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</Card>
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<Card
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title="Appointment Scheduling"
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icon="calendar-check"
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iconType="solid"
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href="/workflows/examples/appointment-scheduling"
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>
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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<div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
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Handle booking requests, check availability, and confirm appointments with conditional routing.
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*View example →*
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</Card>
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</CardGroup>
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iconType="solid"
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href="/workflows/examples/clinic-triage-scheduling"
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>
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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<div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
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Emergency routing and appointment scheduling for healthcare.
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iconType="solid"
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href="/workflows/examples/ecommerce-order-management"
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>
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<div className='absolute top-4 right-4'>
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<Icon icon="arrow-up-right-from-square" />
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</div>
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<div class="vapi-badge vapi-badge-workflow">Built with Workflows</div>
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Order tracking, returns, and customer support workflows.
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</Card>
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</CardGroup>
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## Ready to get started?
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Most users start with **phone calls** since it's the easiest way to see Vapi in action. You can create and test a working voice agent in under 5 minutes without writing any code.
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<Card
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title="Start with Phone Calls →"
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icon="phone"
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iconType="solid"
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href="/quickstart/phone"
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>
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Create your first voice agent and make your first call
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</Card>

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