Add changelog for February 17, 2025

[quantstruct-bot]

What's New

Compliance & Security Enhancements

• New CompliancePlan Consolidates HIPAA and PCI Compliance Settings: You should now enable HIPAA and PCI compliance settings with Assistant.compliancePlan.hipaaEnabled and Assistant.compliancePlan.pciEnabled which both default to false (replacing the old HIPAA and PCI flags on Assistant and AssistantOverrides).

• Phone Number Status Tracking: You can now view your phone number status with GET /phone-number/{id} for all phone number types (Bring Your Own Number, Vapi, Twilio, Vonage) for better monitoring.

Advanced Call Control

• Assistant Hooks System: You can now use AssistantHooks to support call.ending events with customizable filters and actions
  • Enable transfer actions through TransferAssistantHookAction. For example:

{
  "hooks": [{
    "on": "call.ending",
    "do": [{
      "type": "transfer",
      "destination": {
        // Your transfer configuration
      }
    }]
  }]
}

• Conditionally execute hooks with Assistant.hooks.filter. For example, trigger different hooks for call completed, system errors, or customer hangup / transfer:

{
  "assistant": {
    "hooks": [
      {
        "url": "https://api.example.com/success-handler",
        "filter": {
          "type": "oneOf",
          "key": "call.endedReason",
          "oneOf": ["COMPLETED"]
        }
      },
      {
        "url": "https://api.example.com/error-handler",
        "filter": {
          "type": "oneOf",
          "key": "call.endedReason",
          "oneOf": ["ERROR", "SYSTEM_ERROR"]
        }
      },
      {
        "url": "https://api.example.com/customer-actions",
        "filter": {
          "type": "oneOf",
          "key": "call.endedReason",
          "oneOf": ["CUSTOMER_HANGUP", "CUSTOMER_TRANSFER_REQUESTED"]
        }
      }
    ]
  }
}

Model & Voice Updates

• New Models Added: You can now use new models inside Assistant.model[provider="google", "openai", "xai"] and Assistant.fallbackModels[provider="google", "openai", "xai"]
  • Google: Gemini 2.0 series (flash-thinking-exp, pro-exp-02-05, flash, flash-lite-preview)
  • OpenAI: o3 mini o3-mini
  • xAI: Grok 2 grok-2

• New PlayDialog Model for PlayHT Voices: You can now use the PlayDialog model in Assistant.voice[provider="playht"].model["PlayDialog"].

• New nova-3 and nova-3-general Models for Deepgram Transcriber: You can now use the nova-3 and nova-3-general models in Assistant.transcriber[provider="deepgram"].model["nova-3", "nova-3-general"]

API Improvements

• Workflow Updates: You can now send a workflow.node.started message to track the start of a workflow node for better call flow tracking

• Analytics Enhancement: Added subscription table and concurrency columns in POST /analytics for richer queries about your subscriptions and concurrent calls.

Deprecations

The /logs endpoints are now marked as deprecated - plan to update your implementation accordingly.

[github-actions]

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