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fix outbound link #284

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merged 2 commits into from
Mar 29, 2025
Merged

fix outbound link #284

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b51943f
fix link?
arthurchi93 Mar 29, 2025
a758681
linky
arthurchi93 Mar 29, 2025
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6 changes: 3 additions & 3 deletions fern/calls/call-outbound.mdx
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Expand Up @@ -15,7 +15,7 @@ You can place an outbound call from one of your phone numbers using the [`/call`

1. **Specify an Assistant:** you must specify either a transient assistant in the `assistant` field or reuse a saved assistant in the `assistantId` field.
2. **Get a Phone Number:** provide the `phoneNumberId` of the imported number or free Vapi number you wish to call from.
3. **Provide a Destination:** Finally, pass the customer's phone number or SIP URI in [`customer`](/api-reference/calls/create-phone-call#request.body.customer).
3. **Provide a Destination:** Finally, pass the customer's phone number or SIP URI in [`customer`](/api-reference/calls/create#request.body.customer).

Provide your authorization token and now we're ready to issue the API call!

Expand All @@ -31,7 +31,7 @@ Provide your authorization token and now we're ready to issue the API call!

## Scheduling Outbound Calls

To schedule a call for the future, use the [`schedulePlan`](/api-reference/calls/create-phone-call#request.body.schedulePlan) parameter and pass a future ISO date-time string to `earliestAt`. This will be the earliest time Vapi will attempt to trigger the outbound call. You may also provider `latestAt`, which will be the latest time Vapi will attempt to trigger the call.
To schedule a call for the future, use the [`schedulePlan`](/api-reference/calls/create#request.body.schedulePlan) parameter and pass a future ISO date-time string to `earliestAt`. This will be the earliest time Vapi will attempt to trigger the outbound call. You may also provider `latestAt`, which will be the latest time Vapi will attempt to trigger the call.

When you schedule a call, we will save the Assistant, Phone Number, and Customer Number resources and refetch them at the time of the call. If you choose to provide a saved assistant through `assistantId`, we will pick up the most up-to-date version of your assistant at the call time. Likewise, if you delete your saved assistant, the call will fail! To ensure the call is issued with a static version of an assistant, pass it as a transient assistant through the `assistant` parameter.

Expand All @@ -50,7 +50,7 @@ When you schedule a call, we will save the Assistant, Phone Number, and Customer

## Batch Calling

To call more than one number at a time, use the [`customers`](/api-reference/calls/create-phone-call#request.body.customers) parameter to pass an array of `customer`. To provide customer specific assistant overrides, please call the endpoint separately for each destination number.
To call more than one number at a time, use the [`customers`](/api-reference/calls/create#request.body.customers) parameter to pass an array of `customer`. To provide customer specific assistant overrides, please call the endpoint separately for each destination number.

Use both `customers` and `schedulePlan` together to schedule batched calls.

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3 changes: 2 additions & 1 deletion fern/phone-calling.mdx
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Expand Up @@ -19,7 +19,8 @@ If you want to use your own phone number, you can also use the dashboard or the
You can place an outbound call from one of your phone numbers using the
[`/call`](/api-reference/calls/create-phone-call) endpoint. If the system message will be
different with every call, you can specify a temporary assistant in the `assistant` field. If you
want to reuse an assistant, you can specify its ID in the `assistantId` field.
want to reuse an assistant, you can specify its ID in the `assistantId` field. [Read More](/phone-calling/outbound-calls)

</Accordion>

<Accordion title="Inbound Calls">
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