XR Robotics Toolkit Connection Failure on Pico 4 Ultra

[TFM99102]

Hello everybody, thanks for the great work.
I’m having trouble connecting the Pico 4 Ultra headset to the XR Robotics PC Streaming Client on Ubuntu.
The headset detects the PC’s IP, but when I tap it, the headset gets stuck on the “Connecting…” screen and never completes the connection.
Setup:

• Pico 4 Ultra
• Ubuntu PC
• XR Robotics Toolkit (latest release)
• Latest versions of the headset app + PC client

Any idea what might cause this or how to fix it?
Thanks!

[hyc16]

Have you solved yet? I got the same issue

[TFM99102]

I haven't had the chance to try again. Did you make any progress?

[Ormared]

Do you use Ubuntu 22 or Ubuntu 24? I had the same problem with Ubuntu 24 when both building application from source and running it in a docker with Ubuntu 22 image. Had another PC with Windows 11 that worked flawlessly for me

[TFM99102]

I am using Ubuntu 22 and used the .deb file. I will try installing from source sometime this week.