This module adds a npc that can be spawned in that you can talk to and purchase a name change, appearance change, race change, or faction change. Every service can be enabled and disabled via the config. You can set specific prices for the services and even enable dynamic cost scaling which adjust the price based on the players level.
With a gm account goto the location you want to add the npc and use this command:
.npc add 390011
If you need to change the module configuration, go to your server configuration folder (e.g. etc), copy character_services.conf.dist to character_services.conf and edit it as you prefer.