Skip to content

Zoho ManageEngine ServiceDesk Plus MSP before 10609 and...

High severity Unreviewed Published Nov 12, 2022 to the GitHub Advisory Database • Updated May 1, 2025

Package

No package listed— Suggest a package

Affected versions

Unknown

Patched versions

Unknown

Description

Zoho ManageEngine ServiceDesk Plus MSP before 10609 and SupportCenter Plus before 11025 are vulnerable to privilege escalation. This allows users to obtain sensitive data during an export of requests from the list view.

References

Published by the National Vulnerability Database Nov 12, 2022
Published to the GitHub Advisory Database Nov 12, 2022
Last updated May 1, 2025

Severity

High

CVSS overall score

This score calculates overall vulnerability severity from 0 to 10 and is based on the Common Vulnerability Scoring System (CVSS).
/ 10

CVSS v3 base metrics

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS v3 base metrics

Attack vector: More severe the more the remote (logically and physically) an attacker can be in order to exploit the vulnerability.
Attack complexity: More severe for the least complex attacks.
Privileges required: More severe if no privileges are required.
User interaction: More severe when no user interaction is required.
Scope: More severe when a scope change occurs, e.g. one vulnerable component impacts resources in components beyond its security scope.
Confidentiality: More severe when loss of data confidentiality is highest, measuring the level of data access available to an unauthorized user.
Integrity: More severe when loss of data integrity is the highest, measuring the consequence of data modification possible by an unauthorized user.
Availability: More severe when the loss of impacted component availability is highest.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

EPSS score

Exploit Prediction Scoring System (EPSS)

This score estimates the probability of this vulnerability being exploited within the next 30 days. Data provided by FIRST.
(68th percentile)

Weaknesses

Improper Input Validation

The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly. Learn more on MITRE.

Incorrect Authorization

The product performs an authorization check when an actor attempts to access a resource or perform an action, but it does not correctly perform the check. This allows attackers to bypass intended access restrictions. Learn more on MITRE.

CVE ID

CVE-2022-40773

GHSA ID

GHSA-mfq3-8xp6-5mj3

Source code

No known source code

Dependabot alerts are not supported on this advisory because it does not have a package from a supported ecosystem with an affected and fixed version.

Learn more about GitHub language support

Loading Checking history
See something to contribute? Suggest improvements for this vulnerability.