feat(app): Healthcare Appointment Booking MAS

[techm-2025]

Description

The Healthcare Booking Multi-Agent System (MAS) is a reference implementation demonstrating how AI agents collaborate for appointment scheduling, symptom triage, and insurance management. Built with AGNTCY, it highlights real-world patterns for agent communication, orchestration, identity, and observability. Check the GitHub repository for the prototype:
https://github.com/techm-2025/customer-support

Type of Change

• Bugfix
• New Feature
• Breaking Change
• Refactor
• Documentation
• Other (please describe) A proof-of-concept.

Checklist

• I have read the contributing guidelines
• Existing issues have been referenced (where applicable)
• I have verified this change is not present in other open pull requests
• Functionality is documented
• All code style checks pass
• New code contribution is covered by automated tests
• All new and existing tests pass

[muscariello]

@techm-2025 if you want to merge can you make sure copyright headers are present in each file ?

[techm-2025]

@muscariello

Does the following copyright header look okay for the open-source merge?
If yes, I’ll add it to all the .py files:

# Copyright (c) 2025 Tech Mahindra
# SPDX-License-Identifier: Apache-2.0

[muscariello]

Amend your commits' message to match conventional commits.

[muscariello]

# Copyright (c) 2025 Tech Mahindra
# SPDX-License-Identifier: Apache-2.0
Does not work. Please check the governance. The license header in AGNTCY is only one.

# Copyright AGNTCY Contributors (https://github.com/agntcy)
# SPDX-License-Identifier: Apache-2.0