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SMS workflow reminder retry count tracking #3

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SMS workflow reminder retry count tracking #3

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41 changes: 35 additions & 6 deletions packages/features/ee/workflows/api/scheduleSMSReminders.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -28,10 +28,19 @@ async function handler(req: NextApiRequest, res: NextApiResponse) {
//delete all scheduled sms reminders where scheduled date is past current date
await prisma.workflowReminder.deleteMany({
where: {
method: WorkflowMethods.SMS,
scheduledDate: {
lte: dayjs().toISOString(),
},
OR: [
{
method: WorkflowMethods.SMS,
scheduledDate: {
lte: dayjs().toISOString(),
},
},
{
retryCount: {
gt: 1,
},
},
],
},
Comment on lines 28 to 44
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@chatgpt-codex-connector chatgpt-codex-connector bot Nov 14, 2025

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P1 Badge Stop deleting reminders after two retries

The cleanup query now deletes any WorkflowReminder whose retryCount is greater than 1 (lines 28‑44). Because the new logic increments retryCount every time scheduling fails or throws (lines 179‑196), a reminder that experiences two transient Twilio errors will be removed the next time the cron runs instead of being retried again. Before this change those reminders kept being retried until Twilio accepted the schedule; now they silently disappear and the attendee never receives the SMS. If the intent was only to track retries, the retryCount check needs to be removed or replaced with explicit cancellation logic instead of unconditional deletion.

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});

Expand All @@ -44,8 +53,11 @@ async function handler(req: NextApiRequest, res: NextApiResponse) {
lte: dayjs().add(7, "day").toISOString(),
},
},
select,
})) as PartialWorkflowReminder[];
select: {
...select,
retryCount: true,
},
})) as (PartialWorkflowReminder & { retryCount: number })[];

if (!unscheduledReminders.length) {
res.json({ ok: true });
Expand Down Expand Up @@ -163,9 +175,26 @@ async function handler(req: NextApiRequest, res: NextApiResponse) {
referenceId: scheduledSMS.sid,
},
});
} else {
await prisma.workflowReminder.update({
where: {
id: reminder.id,
},
data: {
retryCount: reminder.retryCount + 1,
},
});
}
}
} catch (error) {
await prisma.workflowReminder.update({
where: {
id: reminder.id,
},
data: {
retryCount: reminder.retryCount + 1,
},
});
console.log(`Error scheduling SMS with error ${error}`);
}
}
Expand Down
2 changes: 2 additions & 0 deletions packages/prisma/migrations/20240508134359_add_retry_count_to_workflow_reminder/migration.sql
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@@ -0,0 +1,2 @@
-- AlterTable
ALTER TABLE "WorkflowReminder" ADD COLUMN "retryCount" INTEGER NOT NULL DEFAULT 0;
1 change: 1 addition & 0 deletions packages/prisma/schema.prisma
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Original file line number Diff line number Diff line change
Expand Up @@ -997,6 +997,7 @@ model WorkflowReminder {
cancelled Boolean?
seatReferenceId String?
isMandatoryReminder Boolean? @default(false)
retryCount Int @default(0)
@@index([bookingUid])
@@index([workflowStepId])
Expand Down