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…re still sent (#7232)

* small UI fix

* fix cancelling scheduled emails

* improve comments

* delete reminders for rescheduled bookings

* add migration file

* cancel rescheduled bookings immediately

* remove immediate delete for request reschedule

---------

Co-authored-by: CarinaWolli <[email protected]>
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Comment on lines +200 to 232
immediateDelete?: boolean
) => {
try {
await client.request({
url: "/v3/user/scheduled_sends",
method: "POST",
body: {
batch_id: referenceId,
status: "cancel",
},
});
if (!referenceId) {
await prisma.workflowReminder.delete({
where: {
id: reminderId,
},
});

return;
}

await client.request({
url: `/v3/user/scheduled_sends/${referenceId}`,
method: "DELETE",
if (immediateDelete) {
await client.request({
url: "/v3/user/scheduled_sends",
method: "POST",
body: {
batch_id: referenceId,
status: "cancel",
},
});
return;
}

await prisma.workflowReminder.update({
where: {
id: reminderId,
},
data: {
cancelled: true,
},
});

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P1 Badge Cancelled bookings still send workflow reminders

With the new implementation of deleteScheduledEmailReminder (packages/features/ee/workflows/lib/reminders/emailReminderManager.ts lines 200‑232) we no longer cancel the SendGrid batch unless immediateDelete is explicitly set. The default path merely toggles a cancelled flag in the database. Booking cancellation flows such as packages/features/bookings/lib/handleCancelBooking.ts (lines 484‑489) call this helper without the immediateDelete flag, so after a host cancels an event the reminder remains scheduled at SendGrid until the cron job processes it. The cron in packages/features/ee/workflows/api/scheduleEmailReminders.ts first deletes any reminders whose scheduledDate <= now (lines 33‑41) before it attempts to cancel the ones flagged as cancelled (lines 43‑74). This means that if a booking is cancelled within the final hour before a reminder fires (the exact window the cron considers), the row is deleted before SendGrid is contacted, so the reminder email is still delivered for a cancelled booking. We need to keep cancelling the SendGrid batch immediately (or at least before removing the reminder record) for the non‑immediateDelete path to prevent reminders from being sent after a cancellation.

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3 participants