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Comprehensive workflow reminder management for booking lifecycle events #6
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…re still sent (#7232) * small UI fix * fix cancelling scheduled emails * improve comments * delete reminders for rescheduled bookings * add migration file * cancel rescheduled bookings immediately * remove immediate delete for request reschedule --------- Co-authored-by: CarinaWolli <[email protected]>
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| immediateDelete?: boolean | ||
| ) => { | ||
| try { | ||
| await client.request({ | ||
| url: "/v3/user/scheduled_sends", | ||
| method: "POST", | ||
| body: { | ||
| batch_id: referenceId, | ||
| status: "cancel", | ||
| }, | ||
| }); | ||
| if (!referenceId) { | ||
| await prisma.workflowReminder.delete({ | ||
| where: { | ||
| id: reminderId, | ||
| }, | ||
| }); | ||
|
|
||
| return; | ||
| } | ||
|
|
||
| await client.request({ | ||
| url: `/v3/user/scheduled_sends/${referenceId}`, | ||
| method: "DELETE", | ||
| if (immediateDelete) { | ||
| await client.request({ | ||
| url: "/v3/user/scheduled_sends", | ||
| method: "POST", | ||
| body: { | ||
| batch_id: referenceId, | ||
| status: "cancel", | ||
| }, | ||
| }); | ||
| return; | ||
| } | ||
|
|
||
| await prisma.workflowReminder.update({ | ||
| where: { | ||
| id: reminderId, | ||
| }, | ||
| data: { | ||
| cancelled: true, | ||
| }, | ||
| }); |
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Cancelled bookings still send workflow reminders
With the new implementation of deleteScheduledEmailReminder (packages/features/ee/workflows/lib/reminders/emailReminderManager.ts lines 200‑232) we no longer cancel the SendGrid batch unless immediateDelete is explicitly set. The default path merely toggles a cancelled flag in the database. Booking cancellation flows such as packages/features/bookings/lib/handleCancelBooking.ts (lines 484‑489) call this helper without the immediateDelete flag, so after a host cancels an event the reminder remains scheduled at SendGrid until the cron job processes it. The cron in packages/features/ee/workflows/api/scheduleEmailReminders.ts first deletes any reminders whose scheduledDate <= now (lines 33‑41) before it attempts to cancel the ones flagged as cancelled (lines 43‑74). This means that if a booking is cancelled within the final hour before a reminder fires (the exact window the cron considers), the row is deleted before SendGrid is contacted, so the reminder email is still delivered for a cancelled booking. We need to keep cancelling the SendGrid batch immediately (or at least before removing the reminder record) for the non‑immediateDelete path to prevent reminders from being sent after a cancellation.
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Test 6
Replicated from ai-code-review-evaluation/cal.com-cursor#6