Technical Business Analyst & PM | DevOps Expert | Digital Transformation Leader

I'm a DevOps-oriented Technical Business Analyst with 7+ years of experience driving digital transformation across FinTech, cloud, and platform integration domains. My expertise bridges development, QA, and operations, with a strong focus on automation, scalability, and secure systems.

🔹 I've led end-to-end API integrations (RESTful / JSON), CI/CD pipeline design (Jenkins, GitHub Actions, GitLab CI), and Infrastructure-as-Code with Terraform & Ansible.

🔹 Skilled in troubleshooting complex production issues, managing system configurations, and debugging using tools like Postman, ELK Stack, and Putty/SSH.

🔹 Delivered enterprise migrations (e.g., FIS CMS from C++ to Java), ISO-compliant API transformations, and 3DS SDK configurations across banking platforms.

🔹 Passionate about cloud (AWS, GCP), observability, and collaborative DevOps culture — with hands-on experience in BDD, API testing (Rest Assured, Selenium), and stakeholder engagement.

🔹 Successfully managed a large-scale migration from GitLab CI to GitHub Actions, creating structured migration plans, automating daily progress reports, and mitigating risks across multiple repositories.

🔹 I love building efficient, automated solutions that empower cross-functional teams and improve service delivery at scale.

🚀 Led end-to-end technical integrations for global clients in FinTech, including full API lifecycle delivery (design, documentation, testing, training), improving time-to-deploy by 60%.

🛠️ Engineered CI/CD pipelines with Jenkins, GitHub Actions, and GitLab CI/CD, reducing release friction and accelerating deployments across development stages.

☁️ Designed multi-cloud automation strategies leveraging Terraform, Ansible, and Docker, ensuring scalable and consistent infrastructure deployments.

📊 Built real-time dashboards using ELK stack (Kibana, Logstash) for production insights, enhancing observability and reducing MTTR by 45%.

🔍 Pioneered API standardization initiatives, migrating legacy systems to RESTful APIs with OpenAPI/Swagger specs aligned with ISO naming conventions.

📦 Directed critical data migration projects, including FIS CMS from C++ to Java, managing HAProxy changes and configuration alignment for high availability.

🔄 Automated testing frameworks (BDD with Rest-Assured, Selenium) to ensure quality assurance pipelines remained efficient and traceable.

📚 Delivered cross-functional training workshops (UI/UX, APIs, system integrations) for clients and internal teams, bridging business and technical understanding.

🧠 Served as Dev–Prod bridge, owning non-prod environments, supporting client-facing teams, and enhancing operational readiness through root cause training.

🔐 Supported 3DS Modirum SDK integration, providing secure configuration, BDD testing, and mapping edge cases for strong customer authentication.

💡 Created infrastructure and monitoring workflows using GitOps practices, integrating with tools like ServiceNow, Guardicore, and APM platforms.

🧩 Facilitated Agile transformation, aligning business analysis, QA, and DevOps with Scrum/SAFe methodologies and driving continuous delivery culture.

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