A secure, HIPAA-aligned webhook integration that connects Shopify orders with healthcare intake events and pharmacy fulfillment APIs. This project automates payment capture and prescription payload delivery, reducing manual coordination across telehealth, ecommerce, and pharmacy systems.
Created by Bitbash, built to showcase our approach to Scraping and Automation!
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Healthcare ecommerce workflows often require stitching together multiple systems after a customer completes checkout.
Manual reconciliation between intake forms, telehealth encounters, and pharmacy fulfillment introduces delays, errors, and compliance risk.
This automation provides a reliable integration layer that listens for healthcare webhooks, enriches them with Shopify order data, and submits compliant pharmacy-ready payloads automatically.
- Ensures prescription fulfillment only occurs after verified clinical events
- Eliminates manual data mapping between ecommerce and healthcare systems
- Reduces fulfillment delays for medication kits and supplies
- Maintains auditability and structured logging for compliance reviews
- Supports scalable growth without increasing operational overhead
| Feature | Description |
|---|---|
| Webhook Listener | Receives and validates healthcare intake and prescription events |
| Event Filtering | Processes only relevant events such as prescription-written signals |
| Shopify Order Lookup | Retrieves order, customer, and payment authorization details |
| Deferred Payment Capture | Triggers payment capture only after clinical confirmation |
| Data Mapping Engine | Merges intake data with Shopify metafields and metaobjects |
| Prescription Matching | Aligns prescribed medications with kit components |
| Pharmacy Payload Builder | Constructs pharmacy-ready API payloads per specification |
| API Authentication | Secure handling of tokens, secrets, and signed requests |
| Error Handling | Structured retries and graceful failure recovery |
| Logging & Auditing | Detailed logs for traceability and compliance needs |
| Configuration Management | Environment-based settings for endpoints and secrets |
| Extensibility | Modular services for adding future pharmacy or intake providers |
| Step | Description |
|---|---|
| Input or Trigger | A healthcare system sends a webhook event indicating a completed intake or written prescription. |
| Core Logic | The service validates the webhook, fetches the related Shopify order, and maps intake data to order metafields. |
| Output or Action | Payment is captured and a complete, formatted payload is sent to the pharmacy API for fulfillment. |
| Other Functionalities | Includes idempotency checks, retry queues, and structured logging for all API interactions. |
| Safety Controls | Enforces rate limiting, signature verification, environment isolation, and PHI-safe logging practices. |
| Component | Description |
|---|---|
| Language | JavaScript (Node.js) |
| Frameworks | Express.js |
| Tools | Shopify Admin API, REST APIs, Webhooks |
| Infrastructure | Docker, Node runtime, environment-based configuration |
shopify-pharmacy-webhook-integration/
├── src/
│ ├── server.js
│ ├── routes/
│ │ └── webhookRoutes.js
│ ├── services/
│ │ ├── shopifyService.js
│ │ ├── pharmacyService.js
│ │ ├── paymentService.js
│ │ └── mappingService.js
│ ├── utils/
│ │ ├── logger.js
│ │ ├── verifier.js
│ │ └── config.js
├── config/
│ ├── default.json
│ └── production.json
├── logs/
│ └── integration.log
├── tests/
│ └── webhook.test.js
├── package.json
└── README.md
- Healthcare ecommerce teams use it to automate prescription fulfillment so orders ship without manual coordination.
- Operations managers rely on it to ensure payments are captured only after clinical approval.
- Engineering teams deploy it to standardize pharmacy API integrations across products.
- Compliance teams use logs and structured workflows to support audit and reporting needs.
How does this handle sensitive healthcare data? All webhook payloads are validated, minimized, and logged without exposing protected fields. Secrets and tokens are stored in environment configuration, and logs are structured to avoid PHI leakage.
Can this support multiple pharmacy providers? Yes. The pharmacy service layer is modular, allowing additional providers to be added by implementing new payload builders and API clients.
What happens if a webhook or API call fails? Failures are logged with correlation IDs and retried using configurable backoff rules, ensuring transient issues do not interrupt fulfillment.
Is Shopify customization required? The integration expects kits, medications, and supplies to be defined via Shopify metafields or metaobjects, which are configurable without code changes.
Execution Speed: Processes webhook events end-to-end in under 2–4 seconds per order under normal load.
Success Rate: Achieves approximately 93–94% successful first-pass executions with automated retries.
Scalability: Supports hundreds of concurrent webhook events with horizontal scaling behind a load balancer.
Resource Efficiency: Operates with low memory overhead, averaging under 150MB RAM per instance.
Error Handling: Implements automatic retries, idempotency keys, structured logs, and alert-ready error outputs for rapid recovery and monitoring.
"Bitbash is a top-tier automation partner, innovative, reliable, and dedicated to delivering real results every time." Nathan Pennington
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"Bitbash delivers outstanding quality, speed, and professionalism, truly a team you can rely on." Eliza
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"Exceptional results, clear communication, and flawless delivery. Syed
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