admin vs end user actions

Author: ranbel

src/content/docs/cloudflare-one/connections/connect-devices/warp/configure-warp/warp-settings/captive-portals.mdx

@@ -64,7 +64,7 @@ If WARP cannot establish a connection to Cloudflare, it will:
 
 </Details>
 
-Captive portal logs are used by Cloudflare Support to troubleshoot WARP captive portal issues. When an end user reports an issue with a captive portal, administrators can ask the user to collect captive portal logs and then attach the logs to a Cloudflare Support ticket.
+Captive portal logs are used by Cloudflare Support to troubleshoot WARP captive portal issues. When an end user reports an issue with a captive portal, the IT administrator can ask the user to collect captive portal logs on their device. The administrator can then attach the logs to a Cloudflare Support ticket.
 
 To get captive portal logs:
 
@@ -73,5 +73,4 @@ To get captive portal logs:
 3. Select **Collect Captive Portal Diag**.
 4. The WARP client will ask if the device is connected (or attempting to connect) to the Wi-Fi network that is causing issues. Select **Yes** to confirm.
 
-Once the diagnostic finishes running, WARP will place a `warp-captive-portal-diag-<date>-<time>.zip` file on the user's Desktop. The user can now share this file with their administrator.
-
+Once the diagnostic finishes running, WARP will place a `warp-captive-portal-diag-<date>-<time>.zip` file on the user's Desktop. The user can now share this file with their administrator.