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Update client-errors.mdx - Update Happy Eyeballs failure error message name and add a condition (device revocation) #18245

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merged 2 commits into from
Nov 18, 2024
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Update client-errors.mdx - Update Happy Eyeballs failure error message name and add a condition (device revocation) #18245

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9b8f533
Update client-errors.mdx
deansundquist Nov 18, 2024
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Update src/content/docs/cloudflare-one/connections/connect-devices/wa…
ranbel Nov 18, 2024
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5 changes: 3 additions & 2 deletions ...oudflare-one/connections/connect-devices/warp/troubleshooting/client-errors.mdx
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Expand Up @@ -138,7 +138,7 @@ The device failed to present a [valid mTLS certificate](/cloudflare-one/connecti
1. Ensure that there are no admin restrictions on certificate installation.
2. Re-install the client certificate on the device.

## CF\_HAPPY\_EYEBALLS\_FAILURE
## CF\_HAPPY\_EYEBALLS\_MITM\_FAILURE

### Symptoms

Expand All @@ -149,9 +149,10 @@ The device failed to present a [valid mTLS certificate](/cloudflare-one/connecti
A router, firewall, antivirus software, or other third-party security product is blocking UDP on the WARP ports.

### Resolution

1. Configure the third-party security product to allow the [WARP ingress IPs and ports](/cloudflare-one/connections/connect-devices/warp/deployment/firewall/#warp-ingress-ip).
2. Ensure that your Internet router is working properly and try rebooting the router.
3. Check that the device is not revoked by going to **My team** > **Devices**.

## CF\_HOST\_UNREACHABLE\_CHECK

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