Skip to content

Update 2fa.mdx #18851

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Closed
wants to merge 2 commits into from
Closed

Update 2fa.mdx #18851

Changes from all commits
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
d946655
Update 2fa.mdx
travisgahn Dec 18, 2024
2326afa
Minor updates
dcpena May 5, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 1 addition & 1 deletion src/content/docs/fundamentals/setup/account/account-security/2fa.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -171,7 +171,7 @@ If you do not have access to your 2FA account or backup codes and cannot current
* Your browser may be set to clear cookies on exit or after browser or OS upgrades. This interferes with the device verification process.
* You may be using anti-malware or other software that automatically clears your browser cookies and makes your device unregognizable by Cloudflare's Dashboard.

If you are still unable to verify your device, [contact Support](/support/contacting-cloudflare-support/).
If you are still unable to verify your device, users with a billing profile with Cloudflare can contact Support. If you are a user on a Free plan without billed services and cannot verify your email address or device, you will need to create a new account. You may be prompted to delete your old account using the provided deletion tool.

***

Expand Down