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Merged
merged 5 commits into from
Apr 4, 2025
Merged

Update update-billing-info.mdx #20157

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Update update-billing-info.mdx
travisgahn Feb 21, 2025
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Update update-billing-info.mdx
travisgahn Feb 25, 2025
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Update update-billing-info.mdx
travisgahn Feb 25, 2025
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Merge pull request #1 from travisgahn/travisgahn-patch-1
travisgahn Feb 25, 2025
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dcpena Apr 4, 2025
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13 changes: 13 additions & 0 deletions src/content/docs/fundamentals/subscriptions-and-billing/update-billing-info.mdx
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Expand Up @@ -121,3 +121,16 @@ To update your billing email address:
3. Go to **Invoices & Documents**.
4. For **Billing email preference**, select **Change email address**.
5. Enter and confirm your new email and select **Save**.

## Pay an invoice manually

There may be times when you will want to manaully pay an invoice

To pay an invoice manually:

1. Log in to your Cloudflare account
2. Click on the Profile icon at the top right
3. Click on “Billing”
5. Any unpaid invoices will appear at the bottom of your screen with a "Pay Now" button next to them
6. Click that button to proceed with your payment
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@FilTCF FilTCF Apr 4, 2025 •
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@travisgahn the most updated version of these lines would be something like: "To pay all outstanding invoices scroll to the “Pay overdue balances” section and click “Pay Now” or to pay individual invoices scroll to the “Invoices and documents” section and click “Pay Now” next to the invoice you wish to pay."

Since there are two ways to pay invoices, depending on whether it's partially paid and/or if there is more than one invoice, the Pay Now will either be next to each invoice or at the top to pay the whole sum that's owed.

7. Once all invoices are paid and processed you should be able to make any desired changes to your subscription including downgrades and cancelation that are in adherence with Cloudflare policies