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[Fundamentals] Update cannot-add-domain.mdx #20740

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Mar 12, 2025
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[Fundamentals] Update cannot-add-domain.mdx #20740

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Update cannot-add-domain.mdx
ngayerie Mar 12, 2025
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RebeccaTamachiro Mar 12, 2025
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6 changes: 5 additions & 1 deletion src/content/docs/dns/zone-setups/troubleshooting/cannot-add-domain.mdx
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Expand Up @@ -103,5 +103,9 @@ Please contact the owner of the Cloudflare account that manages this domain to h
In this case you'll need to remove the zone hold if you own the Cloudflare account in which the zone is active, or contact the owner of the Cloudflare account which has the zone active.

If you are not the owner of the Cloudflare account that has the hold on the zone, using an online WHOIS tool might help you finding the owner of a website.
See this [external tool](https://www.godaddy.com/fr/whois) or this [other external tool](https://www.whois.com/whois/).

See this [external WHOIS tool](https://www.godaddy.com/fr/whois) or this [other external tool](https://www.whois.com/whois/).

The owner might be your hosting provider, or a SaaS service provider.

You can also use the [Cloudflare Forgot Email?](https://dash.cloudflare.com/forgot-email) page, and check the documentation related to the [Forgot Email? feature](/fundamentals/setup/account/account-security/login-and-account-issues/#forgot-your-email).
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