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[CF1] dex pcap limit #22241

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May 7, 2025
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[CF1] dex pcap limit #22241

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[CF1] dex pcap limit
deadlypants1973 May 6, 2025
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Update src/content/docs/cloudflare-one/insights/dex/remote-captures.mdx
deadlypants1973 May 6, 2025
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2 changes: 2 additions & 0 deletions src/content/docs/cloudflare-one/insights/dex/remote-captures.mdx
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Expand Up @@ -88,3 +88,5 @@ Refer to [WARP diagnostic logs](/cloudflare-one/connections/connect-devices/warp
- Windows devices do not support concurrent remote captures. If you start a remote capture while another is in progress, the second capture will fail immediately.

- PCAPs will fail on Windows if you have another third-party packet capture tool (such as, Packet Monitor `pktmon`) running.

- [`capture-default.pcap`](https://developers.cloudflare.com/cloudflare-one/insights/dex/remote-captures/#limitations:~:text=capture%2Ddefault.pcap) (packet captures on the default network interface) is not available for devices configured with a non-English language. The WARP client runs `pktmon list --json` to query network adapters, but because `pktmon` uses the system language settings directly, systems configured with a non-English language are not compatible with our English-only parser.
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@samin-cf samin-cf May 6, 2025

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Pcaps on other interfaces could also fail with a non-English language, so we can probably leave out any specific interface information.

I think something like this should be enough:
"On Windows, packet captures may fail on devices configured with a non-English language due to limitations with the underlying PktMon tool"