Skip to content

Conversation

@TracyCloudflare
Copy link
Contributor

Updated priority definitions with additional examples.

Summary

Screenshots (optional)

Documentation checklist

  • The documentation style guide has been adhered to.
  • If a larger change - such as adding a new page- an issue has been opened in relation to any incorrect or out of date information that this PR fixes.
  • Files which have changed name or location have been allocated redirects.

Updated priority definitions with additional examples.
@hyperlint-ai
Copy link
Contributor

hyperlint-ai bot commented Jun 24, 2025

Howdy and thanks for contributing to our repo. The Cloudflare team reviews new, external PRs within two (2) weeks. If it's been two weeks or longer without any movement, please tag the PR Assignees in a comment.

We review internal PRs within 1 week. If it's something urgent or has been sitting without a comment, start a thread in the Developer Docs space internally.


PR Change Summary

Updated priority definitions for Cloudflare support cases with enhanced clarity and additional examples.

  • Revised P1 priority definition to emphasize critical business impact and provided new examples.
  • Updated P2 priority definition to reflect high business impact with additional scenarios.
  • Clarified P3 and P4 priority definitions with more detailed examples of service impact and inquiries.

Modified Files

  • src/content/docs/support/contacting-cloudflare-support.mdx

How can I customize these reviews?

Check out the Hyperlint AI Reviewer docs for more information on how to customize the review.

If you just want to ignore it on this PR, you can add the hyperlint-ignore label to the PR. Future changes won't trigger a Hyperlint review.

Note specifically for link checks, we only check the first 30 links in a file and we cache the results for several hours (for instance, if you just added a page, you might experience this). Our recommendation is to add hyperlint-ignore to the PR to ignore the link check for this PR.

@github-actions
Copy link
Contributor

This pull request requires reviews from CODEOWNERS as it changes files that match the following patterns:

Pattern Owners
/src/content/docs/support/ @zeinjaber, @TracyCloudflare, @ngayerie, @cloudflare/pcx-technical-writing, @cloudflare/customer-support

@TracyCloudflare TracyCloudflare self-assigned this Jun 24, 2025
@TracyCloudflare TracyCloudflare requested a review from dcpena June 24, 2025 16:36
@TracyCloudflare TracyCloudflare removed the request for review from dcpena June 24, 2025 16:51
@TracyCloudflare TracyCloudflare merged commit 37fcd73 into production Jun 24, 2025
12 checks passed
@TracyCloudflare TracyCloudflare deleted the TracyCloudflare-patch-3 branch June 24, 2025 16:53
sdnts pushed a commit to sdnts/cloudflare-docs that referenced this pull request Jul 24, 2025
Updated priority definitions with additional examples.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Projects

None yet

Development

Successfully merging this pull request may close these issues.

3 participants