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Expand Up @@ -78,15 +78,16 @@ Reclassifying messages allows you to choose the disposition of your messages if

To reclassify a message:

1. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify.
2. Select the three dots, then select **Reclassify**.
3. Under **New disposition**, select among the following:
* **Malicious**: Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns.
* **Spoof**: Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF, DKIM, DMARC) or has mismatching Envelope From and `Header From` values.
* **Spam**: Traffic associated with non-malicious, commercial campaigns.
* **Bulk**: Traffic associated with [Graymail](https://en.wikipedia.org/wiki/Graymail_%28email%29), that falls in between the definitions of `SPAM` and `SUSPICIOUS`. For example, a marketing email that intentionally obscures its unsubscribe link.
* **Clean**: Traffic not associated with any phishing campaigns.
4. Select **Save**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** and select **Investigation**.
2. On the **Investigation** page, under **Your matching messages**, select the message you want to reclassify.
3. Select the three dots, then select **Reclassify**.
4. Under **New disposition**, select among the following:
- **Malicious**: Traffic invoked multiple phishing verdict triggers, met thresholds for bad behavior, and is associated with active campaigns.
- **Spoof**: Traffic associated with phishing campaigns that is either non-compliant with your email authentication policies (SPF, DKIM, DMARC) or has mismatching Envelope From and `Header From` values.
- **Spam**: Traffic associated with non-malicious, commercial campaigns.
- **Bulk**: Traffic associated with [Graymail](https://en.wikipedia.org/wiki/Graymail_%28email%29), that falls in between the definitions of `SPAM` and `SUSPICIOUS`. For example, a marketing email that intentionally obscures its unsubscribe link.
- **Clean**: Traffic not associated with any phishing campaigns.
5. Select **Save**.

To reclassify messages in bulk, select the messages you want to reclassify > **Action** > **Reclassify**.

Expand Down Expand Up @@ -166,48 +167,52 @@ Moving messages allows you to move messages to a specific folder. You can move u

To move messages:

1. On the **Investigation** page, select all the messages you want to move.
2. Select the **Action** dropdown, then select **Move**.
3. Select among one of the following folders:
* **Inbox**: Move messages to the primary email folder.
* **Junk email**: Move messages to the junk or spam folder.
* **Trash**: Move messages to the trash or deleted items email folder.
* **Soft delete (user recoverable)**: Move messages to the user's Deleted Items folder. This option is for Microsoft 365 only.
* **Hard delete (admin recoverable)**: Delete messages from a user's inbox.
4. Select **Save**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security**, and select **Investigation**.
2. On the **Investigation** page, select all the messages you want to move.
3. Select the **Action** dropdown, then select **Move**.
4. Select among one of the following folders:
- **Inbox**: Move messages to the primary email folder.
- **Junk email**: Move messages to the junk or spam folder.
- **Trash**: Move messages to the trash or deleted items email folder.
- **Soft delete (user recoverable)**: Move messages to the user's Deleted Items folder. This option is for Microsoft 365 only.
- **Hard delete (admin recoverable)**: Delete messages from a user's inbox.
5. Select **Save**.

## Find similar emails

Each detection has an Email Detection Fingerprint (EDF) hash that Email Security sends to the Search API to retrieve similar detections.

To find similar detection results:

1. On the **Investigation** page, under **Your matching messages**, search for the **Similar emails** column.
2. Select the number of similar emails. Selecting the number will show you a list of similar emails.
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security**, and select **Investigation**.
2. On the **Investigation** page, under **Your matching messages**, search for the **Similar emails** column.
3. Select the number of similar emails. Selecting the number will show you a list of similar emails.

## Export messages

With Email Security, you can export messages to a CSV file.

To export messages:

1. On the **Investigation** page, under **Your matching messages**, select **Export to CSV**.
2. Select **Export messages** on the pop-up message. You can export up to 500 messages from the dashboard. To export up to 1,000 matching messages, use the [API](/api/resources/email_security/subresources/investigate/methods/get/).
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security**, and select **Investigation**.
2. On the **Investigation** page, under **Your matching messages**, select **Export to CSV**.
3. Select **Export messages** on the pop-up message. You can export up to 500 messages from the dashboard. To export up to 1,000 matching messages, use the [API](/api/resources/email_security/subresources/investigate/methods/get/).

## Email status

Email Security allows you to review the status and actions of each email.

To view status and actions for each email:

1. On the **Investigation** page, select the three dots.
2. Selecting the three dots will show you the following options:
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security**, and select **Investigation**.
2. On the **Investigation** page, select the three dots.
3. Selecting the three dots will show you the following options:
- If the email is quarantined:
- **View details**: Refer to [Email details](/cloudflare-one/email-security/email-monitoring/search-email/#email-details) to learn more.
- **View similar emails**: Find similar emails based on the `value_edf_hash` (Electronic Detection Fingerprint hash).
- **Release**: Email Security will no longer quarantine your chosen messages.
- **Reclassify**: Choose the dispositions of your messages if they are incorrect. Refer to [Reclassify messages](/cloudflare-one/email-security/email-monitoring/search-email/#reclassify-messages) to learn more.
3. If the email is not quarantined:
4. If the email is not quarantined:
- **View details**.
- **View similar emails**.
- **View submission detail**.
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2 changes: 1 addition & 1 deletion src/content/docs/cloudflare-one/email-security/index.mdx
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Expand Up @@ -37,4 +37,4 @@ Email Security overview displays:
- **Recommendations**: A series of recommendations. For example, you may be recommended to learn how to submit emails for reclassification, create policies, or protect users at risk of [impersonation](/cloudflare-one/email-security/detection-settings/impersonation-registry/)
- **Email Security metrics**: Activity from the last seven days.
- **Recently modified policies** A list of modified policies.
- **Education and resources**: Links to [implementation guides](/cloudflare-one/implementation-guides/), [Email Security changelogs](/cloudflare-one/changelog/email-security/), and [API documentation](https://developers.cloudflare.com/api/resources/email_security/subresources/investigate/methods/get/)
- **Education and resources**: Links to [implementation guides](/cloudflare-one/implementation-guides/), [Email Security changelogs](/cloudflare-one/changelog/email-security/), and [API documentation](https://developers.cloudflare.com/api/resources/email_security/subresources/investigate/methods/get/)
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Expand Up @@ -59,27 +59,33 @@ Your domains are now connected successfully.

To connect new domains:

1. Log in to the [Cloudflare dashboard](https://dash.cloudflare.com/).
2. Select **Zero Trust**.
3. Select **Email security**.
4. Select **Settings**.
5. On the **Domain management** page, select **Add a domain**.
6. Select the domains you want Email Security to scan.
7. Select **Save**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), select **Email Security**.
2. Select **Settings** > **Domain management** > **Domains**, then select **View**.
3. Select **Add a domain**.
4. Select a method for connecting your mail environment to Email Security:
- If you select **MS Graph API**, refer to [Enable Microsoft integration](/cloudflare-one/email-security/setup/post-delivery-deployment/api/m365-api/#enable-microsoft-integration).
- If you select BCC/Journaling, choose how to connect your domains:
- If you select **Integrate with MS**, refer to [Enable Microsoft integration](/cloudflare-one/email-security/setup/post-delivery-deployment/api/m365-api/#enable-microsoft-integration).
- If you select **Integrate with Google**, refer to [Connect your domains](/cloudflare-one/email-security/setup/post-delivery-deployment/bcc-journaling/bcc-setup/gmail-bcc-setup/connect-domains/).
- If you select **Manual add**, refer to [Enter domain manually](/cloudflare-one/email-security/setup/post-delivery-deployment/bcc-journaling/journaling-setup/manual-add/#enter-domain-manually).

## Prevent Cloudflare from scanning a domain

If you want to prevent Cloudflare from scanning a domain:

1. On the **Domain management** page, select the domain you do not want to be scanned.
2. Select the three dots > **Stop scanning**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), select **Email Security**.
2. Go to **Settings** > **Domain management** > **Domains**, then select **View**.
3. On the **Domain management** page, select the domain you do not want to be scanned.
4. Select the three dots > **Stop scanning**.

## View an integration

To view the integration for each connected domain:

1. Select a domain.
2. Select the three dots > **View integration**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), select **Email Security**.
2. Go to **Settings** > **Domain management** > **Domains**, then select **View**.
3. Select a domain.
4. Select the three dots > **View integration**.

Once you have set up Email Security to scan through your inbox, Email Security will display detailed information about your inbox. Refer to [Monitor your inbox](/cloudflare-one/email-security/email-monitoring/) to learn more.

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Expand Up @@ -7,6 +7,8 @@ sidebar:

import { GlossaryTooltip } from "~/components"

To connect your domains, you will need to [enable your Gmail BCC integration](/cloudflare-one/email-security/setup/post-delivery-deployment/bcc-journaling/bcc-setup/gmail-bcc-setup/enable-gmail-integration/#enable-gmail-bcc-integration). Once you have enabled your Gmail BCC integration, the Cloudflare dashboard will redirect you to the **Set up Email Security** page.

On the **Set up Email Security** page:

1. **Connect domains**: Select at least one domain. Then, select **Continue**.
Expand All @@ -26,7 +28,7 @@ Under **Source**, the dashboard will display **Google integration**, along with

To add additional domains:

1. Go to **Settings**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security** > **Settings**.
2. Select **Connect an integration** > **BCC/Journaling** > **Integrate with Google** > **Authorize**.
3. **Connect domains**: Select the domains you want to add, then select **Next**.
4. (Optional) Select **Add manual domains**: Enter additional domains manually, then select **Next**.
Expand Down
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Expand Up @@ -7,7 +7,8 @@ sidebar:

If you do not have an integration:

1. Go to **Settings** > **Domain management** > **Domains** > select **View**.
2. Select the three dots > Select **Associate an integration**.
3. Select **Connect an integration**. You will then be redirected to a page where you will enable your Google integration.
4. Once you have enabled your Google integration, select **Complete Email Security set up**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security**.
2. Go to **Settings** > **Domain management** > **Domains** > select **View**.
3. Locate your domain, select the three dots > Select **Associate an integration**.
4. Select **Connect an integration**. You will then be redirected to the Add an integration page, where you will have to select **Google Workspace CASB+EMAIL** > **Select Integration**.
5. [Enable Gmail BCC integration](/cloudflare-one/email-security/setup/post-delivery-deployment/bcc-journaling/bcc-setup/gmail-bcc-setup/enable-gmail-integration/#enable-gmail-bcc-integration).
Original file line number Diff line number Diff line change
Expand Up @@ -87,15 +87,16 @@ Enter the email associated with the Google Workspace Administrator account. Your

To verify that the integration has been successful:

1. Go to **Settings** (the gear icon) > **SaaS integrations**.
2. Go to your integration, and ensure that the integration displays **CASB+EMAIL** under **Type**.
1. In [Zero Trust](https://one.dash.cloudflare.com/), go to **Email Security**.
2. Go to **Settings** (the gear icon) > **SaaS integrations**.
3. Go to your integration, and ensure that the integration displays **CASB+EMAIL** under **Type**.

:::note
If you do not reach the step to complete Email Security set up:
If you do not reach the step to complete the Email Security set up:

1. Go to **Settings** (the gear icon) > **SaaS Integrations**.
2. Delete the integration, if present. Locate your integration, select **Configure**, then select **Delete**.
3. Follow the steps from the beginning to enable Gmail BCC integration.
3. Follow the steps from the beginning to [enable Gmail BCC integration](/cloudflare-one/email-security/setup/post-delivery-deployment/bcc-journaling/bcc-setup/gmail-bcc-setup/enable-gmail-integration/#enable-gmail-bcc-integration).
:::

## Next steps
Expand Down
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Expand Up @@ -13,12 +13,10 @@ When you receive an email, the email lands on your Microsoft 365 inbox, and then

To enable Microsoft 365 journaling deployment:

1. Log in to [Zero Trust](https://one.dash.cloudflare.com/).
2. Select **Zero Trust**.
3. Select **Email Security**.
4. Select **Overview**: If you have not purchased Email Security, select **Contact Sales**. Otherwise, select **Set up**.
5. Select **BCC/Journaling**.
6. Select **Integrate with MS** > **Authorize**.
1. Log in to [Zero Trust](https://one.dash.cloudflare.com/) > **Email Security**.
2. Select **Overview**. If you have not purchased Email Security, select **Contact Sales**. Otherwise, select **Set up** > **BCC/Journaling**.
3. Select **Integrate with MS** > **Authorize**.
4. Continue with [Integrate with Microsoft 365](/cloudflare-one/email-security/setup/post-delivery-deployment/bcc-journaling/journaling-setup/m365-journaling/#integrate-with-microsoft-365) to connect your Microsoft integration.

## Integrate with Microsoft 365

Expand Down
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Expand Up @@ -8,28 +8,30 @@ sidebar:

To filter your domains:

1. Select **Settings**.
2. Select **Configured method** and/or **Status**:
* If you select **Configured method**, choose among the following:
* **All**: To view all the domains.
* **MS Graph API**: To view domains connected via MS Graph API.
* **BCC/Journaling**: To view domains connected via BCC/Journaling.
* If you select **Status**, choose among the following:
* **All**: To view Active and No mail flow domains.
* **Active**: To view active domains. A domain is active when the connection is running, and Email Security is able to scan email messages.
* **No mail flow**: To view no mail flow domains. A domain has a "No mail flow" status when no mail flow is detected. You may not have any email traffic or your BCC/Journaling configuration is incomplete.
1. Log in to [Zero Trust](https://one.dash.cloudflare.com/) > **Email Security**.
2. Go to **Settings** > **Domain management** > **Domains**, then select **View**.
3. Select **Configured method** and/or **Status**:
- If you select **Configured method**, choose among the following:
- **All**: To view all the domains.
- **MS Graph API**: To view domains connected via MS Graph API.
- **BCC/Journaling**: To view domains connected via BCC/Journaling.
- **Retro Scan**: To view domains scanned by Retro Scan.

## Edit domains

To edit your domains:

1. On the **Domains** page, locate your domain, select the three dots > **Edit**.
2. If you did not manually add your domain, you will only be able to edit **Hops**. If you manually added your domain, you will be able to edit **Domain name** and **Hops**.
3. Select **Save**.
1. Log in to [Zero Trust](https://one.dash.cloudflare.com/) > **Email Security**.
2. Go to **Settings** > **Domain management** > **Domains**, then select **View**.
3. On the **Domains** page, locate your domain, select the three dots > **Edit**.
4. If you did not manually add your domain, you will only be able to edit **Hops**. If you manually added your domain, you will be able to edit **Domain name** and **Hops**.
5. Select **Save**.

## Prevent Cloudflare from scanning a domain

To unscan domains:

1. On the **Domains** page, locate your domain, select the three dots > **Unscan**.
2. Select **Unscan** again to stop Cloudflare from scanning your domain.
1. Log in to [Zero Trust](https://one.dash.cloudflare.com/) > **Email Security**.
2. Go to **Settings** > **Domain management** > **Domains**, then select **View**.
3. On the **Domains** page, locate your domain, select the three dots > **Unscan**.
4. Select **Unscan** again to stop Cloudflare from scanning your domain.
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