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On this Cloudflare document, it says - After you delete your profile, you cannot use the email address used with your profile to create a new account.

However, after checking Cloudflare wiki, Our macro for account deletion, Cloudflare community posts, and confirming in the Cloudflare IAM chat, I realized that this is not true and it is confusing a lot of customers.

I changed this sentence with the one that explicitly mentions that for most user deletes, the email will be freed up to be used in a new signup right away, except for users who have a lock on their account (for legal reasons).

I want to propose this change so that the users can clarify there doubts regarding account deletion by themselves and don't have to make multiple support cases and wait in queues for it.

Thank you.

The document being updated is "Delete your Cloudflare account" on Cloudflare docs.

On this Cloudflare document, it says - After you delete your profile, you cannot use the email address used with your profile to create a new account. 

However, after checking Cloudflare wiki, Our macro for account deletion, Cloudflare community posts, and confirming in the Cloudflare IAM chat, I realized that this is not true and it is confusing a lot of customers.

I changed this sentence with the one that explicitly mentions that for most user deletes, the email will be freed up to be used in a new signup right away, except for users who have a lock on their account (for legal reasons).

I want to propose this change so that the users can clarify there doubts regarding account deletion by themselves and don't have to make multiple support cases and wait in queues for it.

Thank you.
@dcpena dcpena enabled auto-merge (squash) August 1, 2025 17:56
@dcpena dcpena merged commit ab77310 into cloudflare:production Aug 1, 2025
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@workers-devprod workers-devprod added the contribution [Holopin] Recognizes a docs contribution, big or small label Aug 1, 2025
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thomasgauvin pushed a commit that referenced this pull request Aug 15, 2025
On this Cloudflare document, it says - After you delete your profile, you cannot use the email address used with your profile to create a new account. 

However, after checking Cloudflare wiki, Our macro for account deletion, Cloudflare community posts, and confirming in the Cloudflare IAM chat, I realized that this is not true and it is confusing a lot of customers.

I changed this sentence with the one that explicitly mentions that for most user deletes, the email will be freed up to be used in a new signup right away, except for users who have a lock on their account (for legal reasons).

I want to propose this change so that the users can clarify there doubts regarding account deletion by themselves and don't have to make multiple support cases and wait in queues for it.

Thank you.
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3 participants