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Merged
merged 2 commits into from
Aug 8, 2025
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[Errors] Update error-500.mdx #24176

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[Errors] Update error-500.mdx
ngayerie Aug 5, 2025
ea62ce6
Update src/content/docs/support/troubleshooting/http-status-codes/clo…
RebeccaTamachiro Aug 8, 2025
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6 changes: 5 additions & 1 deletion ...s/support/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-500.mdx
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Expand Up @@ -25,4 +25,8 @@ However, if the `500` error contains `cloudflare` or `cloudflare-nginx` in the H
:::note

If you observe blank or white pages when visiting your website, confirm whether the issue occurs when [temporarily pausing Cloudflare](/fundamentals/manage-domains/pause-cloudflare/) and contact your hosting provider for assistance.
:::
:::

### Known Cloudflare issue leading to HTTP Error 500

- A configuration issue on Page Rules can generate HTTP Error `500`. Refer to [Page Rules troubleshooting](/rules/page-rules/troubleshooting/general/#error-500-internal-server-error) for more details and resolution.