Skip to content

[5xx errors] 502-504 update #24366

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
merged 2 commits into from
Aug 12, 2025
Merged

[5xx errors] 502-504 update #24366

Changes from 1 commit
Commits
Show all changes
2 commits
Select commit Hold shift + click to select a range
98448c3
[5xx errors] 502-504 update
kodster28 Aug 12, 2025
c7648d0
Update src/content/docs/support/troubleshooting/http-status-codes/clo…
kodster28 Aug 12, 2025
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
3 changes: 1 addition & 2 deletions ...pport/troubleshooting/http-status-codes/cloudflare-5xx-errors/error-502-504.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -47,7 +47,7 @@ Additionally, in some cases, a particular data center may experience a sudden in

If you need further assistance from our Support team, provide the following details to [Cloudflare Support](/support/contacting-cloudflare-support/) to avoid delays in processing your inquiry:

- The time and timezone when the issue occurred.
- The timestamp along with the timezone at whichthe issue occurred.
- The URL that resulted in the HTTP `502` or `504` response (for example, `https://www.example.com/images/icons/image1.png`).
- The output from browsing to `<YOUR_DOMAIN>/cdn-cgi/trace`.

Expand All @@ -56,4 +56,3 @@ If you need further assistance from our Support team, provide the following deta
- Using [Gateway](/cloudflare-one/policies/gateway/) can lead to an HTTP Error `502` if the origin only partially supports HTTP/2. Refer to [Gateway FAQ](/cloudflare-one/faq/troubleshooting/#i-see-error-504-when-browsing-to-a-website) for more details and resolution.

- You may see an influx of HTTP Error `504` with the `RequestSource` of `earlyHintsCache` in Cloudflare Logs when Early Hints is enabled, which is expected and benign. Refer to [the Early Hints article](/cache/advanced-configuration/early-hints/#emit-early-hints) for more details and resolution.

Loading