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---

import { Render } from "~/components";

<Render file="contact-support" product="email-security" />

[Cloudflare Area 1](https://www.cloudflare.com/products/zero-trust/email-security/) is an email security platform that protects your organization's inbox from phishing, spam, and other malicious messages. This guide covers how to configure Area 1 as a SAML application in Cloudflare Zero Trust.

## Prerequisites
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import { GlossaryTooltip, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

Whenever Email Security (formerly Area 1) finds an exceptional <GlossaryTooltip term="phishing">phishing</GlossaryTooltip> threat or Email Service irregularity behavior (compromised email servers at a partner or vendor, wire fraud tactics, and more), we try to reach out to our customers.

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import { GlossaryTooltip, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

If your account is a **Super Admin**, you have the ability to add, edit, and delete users and - if those users lose their <GlossaryTooltip term="two-factor authentication (2FA)">two-factor authentication (2FA)</GlossaryTooltip> device - reset their 2FA.

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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

When you set up Email Security through a [partner](/email-security/partners/), that partner's account is the **parent** account to your **child** account.

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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

When you [create a user](/email-security/account-setup/manage-account-members/#add-user), the available options for permissions depend on whether your account is a **parent** account or a **child** account.

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import { DirectoryListing, GlossaryTooltip, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

For added security and convenience, Email Security (formerly Area 1) offers support for <GlossaryTooltip term="SAML">Security Assertion Markup Language based (SAML-based)</GlossaryTooltip> single sign-on (SSO) logins. Organizations are able to choose between having users access Email Security (formerly Area 1) with a username and password plus a <GlossaryTooltip term="two-factor authentication (2FA)">two-factor authentication (2FA)</GlossaryTooltip> code, or using an SSO provider, such as OneLogin or Okta.

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4 changes: 1 addition & 3 deletions src/content/docs/email-security/api/index.mdx
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import { GlossaryTooltip, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

Email Security offers Application Programming Interfaces (APIs) to expose our <GlossaryTooltip term="phishing">phishing</GlossaryTooltip> campaign rulesets. These APIs both aid research and provide a set of indicators to block using network security edge devices.

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4 changes: 1 addition & 3 deletions src/content/docs/email-security/deployment/api/index.mdx
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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

<Render file="deployment/setup-api-overview" product="email-security" />

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2 changes: 2 additions & 0 deletions src/content/docs/email-security/deployment/index.mdx
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import { DirectoryListing, Render } from "~/components";

<Render file="contact-support" product="email-security" />

<Render file="deployment/setup-overview" product="email-security" />

Select a deployment method to get started.
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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

<Render file="deployment/setup-inline-overview" product="email-security" />

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---

import { DirectoryListing } from "~/components"
import { DirectoryListing, Render } from "~/components"

<Render file="contact-support" product="email-security" />

When you use an [inline setup](/email-security/deployment/inline/), you can modify incoming, non-blocked messages with a few added layers of protection:

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import { DirectoryListing, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

Once you have [set up Email Security](/email-security/deployment/), you have several options to customize and fine-tune email behavior.

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---

import { DirectoryListing, GlossaryTooltip } from "~/components"
import { DirectoryListing, GlossaryTooltip, Render } from "~/components"

<Render file="contact-support" product="email-security" />

As part of your continuous email security posture, administrators and security analysts need to submit missed <GlossaryTooltip term="phishing">phish</GlossaryTooltip> samples to [Email Security (formerly Area 1) Service Addresses](https://horizon.area1security.com/support/service-addresses/) so Cloudflare can process them and take necessary action.

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2 changes: 2 additions & 0 deletions src/content/docs/email-security/index.mdx
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:::

<Render file="contact-support" product="email-security" />

<Render file="email-security-description" product="email-security" />

---
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56 changes: 31 additions & 25 deletions src/content/docs/email-security/migrate-to-email-security.mdx
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order: 9
---

import { Render } from "~/components";

This page aims at showing you how to perform Area 1 actions in [Zero Trust Email Security](/cloudflare-one/email-security/), and new terminology introduced in Email Security.

:::note
Your Area 1 data and configuration settings are available in Email Security.
:::

<Render file="contact-support" product="email-security" />

## Contact support

:::note
Starting from October 1, 2025, access and support for Email Security will only be available through the Cloudflare dashboard. Your Email Security protection will not change, but you will no longer be able to access the Area 1 dashboard or send support requests to @area1security.com. For help accessing the Cloudflare dashboard, reach out to [email protected].
:::

In Area 1, you can reach out to support via the following email addresses:

- [email protected]
- [email protected] (for PhishGuard customers only)

In Email Security, you can:

- Go to the [Cloudflare Help Center](https://www.support.cloudflare.com/s/?language=en_US)
- [Contact Cloudflare Support](/support/contacting-cloudflare-support/)
- [Raise a ticket](/support/contacting-cloudflare-support/#getting-help-with-an-issue) and enter the correct answer to the following questions:
- What type of question do you have? **Technical - Other Products**
- In what area can we help you? **Email Security**
- Email [email protected] (for PhishGuard customers only).

If you are PhishGuard customer, you will be informed when you can start raising PhishGuard tickets in the Cloudflare dashboard.

Alternatively, if you are a PhishGuard customer, you can [contact support](https://dash.cloudflare.com/?to=/:account/support) in the Cloudflare dashboard.

## Invite users

In Area 1, you [invite users](/email-security/account-setup/manage-account-members/#add-user) by logging in to the Area 1 portal and inviting members.
Expand All @@ -34,7 +62,7 @@ Once you have added new account members, you will have to assign each member an
## Create webhooks

:::note
Starting from October 2025, Area 1 webhooks will be visible in Zero Trust Email Security, but non-configurable. Use [Logpush](/cloudflare-one/insights/logs/enable-logs/#enable-user-action-logs) to create new webhooks or configure webhooks.
Starting from October 1, 2025, Area 1 webhooks will be visible in Zero Trust Email Security, but non-configurable. Use [Logpush](/cloudflare-one/insights/logs/enable-logs/#enable-user-action-logs) to create new webhooks or configure webhooks.
:::

In Area 1, you can [create alert webhooks](/email-security/email-configuration/domains-and-routing/alert-webhooks/#create-an-alert-webhook).
Expand Down Expand Up @@ -62,7 +90,7 @@ You can also check the status of APIs through the [Cloudflare Status API](https:
## Email reports

:::note
Starting from October 2025, weekly and daily email reports will no longer be available. Go to [Monitoring](/cloudflare-one/email-security/email-monitoring/) in Email Security to monitor your inbox.
Starting from October 1, 2025, weekly and daily email reports will no longer be available. Go to [Monitoring](/cloudflare-one/email-security/email-monitoring/) in Email Security to monitor your inbox.
:::

In Area 1, you receive daily or weekly updates of the number of emails dispositioned.
Expand All @@ -72,35 +100,13 @@ In Email Security, you can view [email monitoring](/cloudflare-one/email-securit
## Email alerts for detections

:::note
Starting from October 2025, emails alerts for detections will no longer be available. As an alternative, use [Logpush](/cloudflare-one/insights/logs/enable-logs/#enable-detection-logs).
Starting from October 1, 2025, emails alerts for detections will no longer be available. As an alternative, use [Logpush](/cloudflare-one/insights/logs/enable-logs/#enable-detection-logs).
:::

In Area 1, you receive an email when an email is assigned a disposition.

In Email Security, you enable [Logpush](/cloudflare-one/insights/logs/enable-logs/#enable-detection-logs) to enable detection logs.

## Contact support

:::note
Starting from October 2025, we will no longer receive support requests via email to any `@area1security.com` address. We will transition to receiving support requests from the Cloudflare dashboard.
:::

In Area 1, you can reach out to support via the following email addresses:

- [email protected]
- [email protected] (for PhishGuard customers only)

In Email Security, you can:

- Go to the [Cloudflare Help Center](https://www.support.cloudflare.com/s/?language=en_US)
- [Contact Cloudflare Support](/support/contacting-cloudflare-support/)
- [Raise a ticket](/support/contacting-cloudflare-support/#getting-help-with-an-issue) and enter the correct answer to the following questions:
- What type of question do you have? **Technical - Other Products**
- In what area can we help you? **Email Security**
- Email [email protected] (for PhishGuard customers only).

If you are PhishGuard customer, you will be informed when you can start raising PhishGuard tickets in the Cloudflare dashboard.

## Search emails

In Area 1, you can perform two types of search: [Fielded Search](/email-security/reporting/search/#fielded-search) and [Freeform Search](/email-security/reporting/search/#freeform-search).
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import { GlossaryTooltip, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

Email Security Channel and Alliance partners have the option to set up accounts for themselves and their customers.

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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

You can use your Cloudflare account as the single sign-on (SSO) authentication scheme to log in to the Email Security dashboard:

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import { GlossaryTooltip, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

Email Security uses a variety of factors to determine whether a given email message, domain, URL, or packet is part of a <GlossaryTooltip term="phishing">phishing</GlossaryTooltip> campaign. These small pattern assessments are dynamic in nature and — in many cases — no single pattern will determine the final verdict.

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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

<Render file="reference-detect-phish" product="email-security" />
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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::

## Email evaluation

The scanning service and verdict engines used by Email Security are language agnostic. We provide support for Double Byte Character sets (DBCS) and UTF-8, UTF-16, and UTF-32 encoding.
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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::

Microsoft 365 Government Community Cloud (GCC) is designed to meet the requirements of the US government. GCC Low and GCC High are two tiers of GCC, each with different security and compliance requirements.

GCC Low is intended for use by US government organizations that handle sensitive but unclassified data, and have less stringent compliance requirements.
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import { Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::

<br />
<Render file="timestamp" product="email-security" />

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4 changes: 1 addition & 3 deletions src/content/docs/email-security/reporting/index.mdx
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import { DirectoryListing, Render } from "~/components";

:::caution[Area 1 has been renamed]

<Render file="rename-area1-to-ces" product="email-security" />

:::
<Render file="contact-support" product="email-security" />

Email Security offers a variety of ways for you to better examine and understand your message traffic:

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---

import { GlossaryTooltip } from "~/components"
import { GlossaryTooltip, Render } from "~/components"

<Render file="contact-support" product="email-security" />

Email Security automatically generates <GlossaryTooltip term="phishing">phish</GlossaryTooltip> reports to provide an overview of your email traffic. The report only includes malicious emails. Spam and bulk emails are not included.

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@@ -0,0 +1,8 @@
---
{}

---

:::caution[Access to Area 1]
Beginning October 1, 2025, access and support for Email Security (formerly Area 1) will only be available through the Cloudflare dashboard. Your Email Security protection will not change, but you will no longer be able to access the Area 1 dashboard or send support requests to `@area1security.com`. For help accessing the Cloudflare dashboard, reach out to [email protected].
:::
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---

:::caution[Area 1 has been renamed]
Area 1 is now **Email Security (formerly Area 1)**.
:::
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