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merged 3 commits into from
Oct 6, 2025
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Update domain-status.mdx #25355

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Update domain-status.mdx
simon-says Sep 23, 2025
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RebeccaTamachiro Sep 25, 2025
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Remove double negative and restructure to clarify when deletion does …
RebeccaTamachiro Oct 2, 2025
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13 changes: 8 additions & 5 deletions src/content/docs/dns/zone-setups/reference/domain-status.mdx
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Expand Up @@ -66,7 +66,7 @@ After you add your domain, Cloudflare performs checks on a schedule to confirm y

### Expected behavior for different plans

If your domain is on the Free plan, it will be deleted automatically if it is not activated within 28 days.
If your domain is on the Free plan, it will be automatically deleted if it is not activated within 28 days.

Any pending zone with a paid plan (Pro, Business, Enterprise) will remain pending until the plan is removed, or the domain is activated or [removed from Cloudflare](/fundamentals/manage-domains/remove-domain/).

Expand All @@ -84,12 +84,15 @@ Cloudflare has authenticated your [nameserver changes](/dns/nameservers/update-n

Your domain has failed multiple DNS checks, where either the Cloudflare nameservers are no longer present on your domain's `NS` records ([Full setup](/dns/zone-setups/full-setup/)) or no `SOA` record is returned for the zone ([Partial (CNAME) setup](/dns/zone-setups/partial-setup/)).

Zones that do not have any active paid subscriptions and have been moved will be deleted automatically after 7 days.
### Expected behavior for different plans

:::caution
If your domain is on the Free plan, it will be automatically deleted after 7 days.

If you have an active paid subscription and no longer wish to use Cloudflare, make sure to also [manually remove your domain](/fundamentals/manage-domains/remove-domain/).
:::
For moved zones with a paid plan (Pro, Business, Enterprise), deletion will occur if any of the following is observed:

- The paid plan is removed.
- The domain is activated in another Cloudflare account.
- The domain is [manually removed](/fundamentals/manage-domains/remove-domain/) from Cloudflare.

## Deleted

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