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merged 2 commits into from
Oct 2, 2025
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[SSL] Update troubleshooting.mdx #25427

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[SSL] Update troubleshooting.mdx
ngayerie Sep 25, 2025
ba92a6f
Text review, missing line break, and specify it's a path parameter
RebeccaTamachiro Oct 2, 2025
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4 changes: 4 additions & 0 deletions src/content/docs/ssl/edge-certificates/custom-certificates/troubleshooting.mdx
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Expand Up @@ -47,6 +47,8 @@ If you are using a Let's Encrypt certificate uploaded by yourself as a custom ce

The certificate you are trying to upload is invalid. For example, there might be extra lines, or the BEGIN/END text is not correct, or extra characters are added following a copy/paste.

In the case of an update with the [PATCH API call](/api/resources/custom_certificates/methods/edit/), it can mean the path parameter `{custom_certificate_id}` is invalid.

**Solution**

Carefully check the content of the certificate. You may use `openssl` to check all the details of your certificate:
Expand All @@ -55,6 +57,8 @@ Carefully check the content of the certificate. You may use `openssl` to check a
openssl x509 -in certificate.crt -noout -text
```

When using the API, carefully check the `{custom_certificate_id}` path parameter. You can confirm the certificate ID by [listing the existing custom certificates](/api/resources/custom_certificates/methods/list/) (`id` in the response).

### You have reached the maximum number of custom certificates. (Code: 1212)

**Root cause**
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