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Update contacting-cloudflare-support.mdx #25747

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10 changes: 7 additions & 3 deletions src/content/docs/support/contacting-cloudflare-support.mdx
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Expand Up @@ -145,13 +145,17 @@ When sending Cloudflare Support packet captures, please do the following:

### View open support cases

1. In the Cloudflare dashboard, go to the **Support** page and select the account you require assistance for.
1. In the Cloudflare dashboard, go to the **Support** page and .

<LinkButton href="https://dash.cloudflare.com/?to=/:account/support" icon="external">Go to Support</LinkButton>

2. Click on the **Technical Support** tile followed by **View My Cases**.
2. Click on **Get help**

3. You will be redirected to the portal where you can see your own cases and cases you are CC'd on.
3. Select the account you require assistance for

4. Click on the **Technical Support** tile followed by **View My Cases**.

5. You will be redirected to the portal where you can see your own cases and cases you are CC'd on.

### Add participants to open support tickets

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