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CIAC-12622 - implement OAuth2#43166

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lironcohen272 wants to merge 3 commits intomasterfrom
CIAC-12622-Add-OAuth-Support-to-BMC-Helix-ITSM
Open

CIAC-12622 - implement OAuth2#43166
lironcohen272 wants to merge 3 commits intomasterfrom
CIAC-12622-Add-OAuth-Support-to-BMC-Helix-ITSM

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@lironcohen272
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Related Issues

fixes: https://jira-dc.paloaltonetworks.com/browse/CIAC-12622

Description

The current BMC Helix ITSM integration in XSOAR does not support OAuth authentication, which is now a requirement for the customer's environment.

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github-actions bot commented Feb 17, 2026

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⚠️ The PR is missing the ready-for-pipeline-running label. Please add the label when the PR is ready in order to proceed.

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Validate summary
The following errors were thrown as a part of this pr: IN152, RM110, IN145, RN106, PA114.
The following errors can be ignored: RM110, IN145.
The following errors cannot be ignored: IN152, RN106, PA114.
If the AG100 validation in the pre-commit GitHub Action fails, the pull request cannot be force-merged.
The following errors don't run as part of the nightly flow and therefore can be force merged: RN106, PA114.

Verdict: PR can be force merged from validate perspective? ❌

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