feat: Add functionality to mark conversations as read in Chatwoot #1436
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- Add WAHAMessageReadConsumer to process MESSAGE_ACK events - Filter to process only read confirmations (ack === 3) - Integration with Chatwoot API using update_last_seen endpoint - Webhook filter to avoid infinite loops (ignores status: 'read') - Full support for contact and conversation mapping New Files: - src/apps/chatwoot/consumers/waha/message.read.ts - Consumer for read events Modified Files: - src/apps/chatwoot/chatwoot.module.ts - Registration of new queue and consumer - src/apps/chatwoot/client/ConversationService.ts - markAsRead() method - src/apps/chatwoot/client/ContactConversationService.ts - markConversationAsRead() and getSourceIdByChatId() methods - src/apps/chatwoot/consumers/waha/base.ts - Added MESSAGE_ACK to events - src/apps/chatwoot/services/ChatWootWAHAQueueService.ts - Routing to new queue - src/apps/chatwoot/api/chatwoot.webhook.controller.ts - Webhook filter - src/apps/chatwoot/consumers/QueueName.ts - Added WAHA_MESSAGE_READ enum Features: Γ’Εβ¦ Real-time read status between WhatsApp and Chatwoot Γ’Εβ¦ Improved user experience with read confirmations Γ’Εβ¦ Robust integration using official Chatwoot APIs Γ’Εβ¦ Infinite loop prevention with smart filters Γ’Εβ¦ Detailed logging for debugging and monitoring Resolves the need to mark conversations as read in the Chatwoot integration Improves the user experience with real-time read status
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devlikepro
approved these changes
Oct 4, 2025
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requires a bit of changes, but overall it's gooooood π
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We use event in consumer name - so it'd be message.ack.ts because it process message.ack event.
β¦convention - Rename file to reflect the MESSAGE_ACK event it processes - Update import reference in chatwoot.module.ts - Maintains same functionality while improving code clarity
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devlikepro
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Oct 12, 2025
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| // Ignore messages with status "read" (from update_last_seen endpoint) | ||
| if (body.status === 'read') { |
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There's no such field :(
The only message_updated we need - when agent clicks on "Retry" button in CHatWoot message.
Found a bit weird way to identify it, hopefully it'll work π€
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π Description
This PR adds the ability to mark conversations as "read" in the WAHA-Chatwoot integration.
β¨ Features
WAHAMessageReadConsumerconsumer to processMESSAGE_ACKeventsack === 3)update_last_seenendpointstatus: "read")π§ Technical Changes
New Files:
src/apps/chatwoot/consumers/waha/message.ack.ts- Consumer for read eventsModified Files:
src/apps/chatwoot/chatwoot.module.ts- Registration of the new queue and consumersrc/apps/chatwoot/client/ConversationService.ts-markAsRead()methodsrc/apps/chatwoot/client/ContactConversationService.ts-markConversationAsRead()methodsrc/apps/chatwoot/consumers/waha/base.ts- AddedMESSAGE_ACKto eventssrc/apps/chatwoot/services/ChatWootWAHAQueueService.ts- Routing to new queuesrc/apps/chatwoot/api/chatwoot.webhook.controller.ts- Webhook filtersrc/structures/enums.dto.ts- AddedMESSAGE_READenumπ§ͺ How to Test
π Notes
MESSAGE_ACKinstead ofMESSAGE_READ(which is not generated by WAHA)/public/api/v1/inboxes/{inbox_identifier}/contacts/{source_id}/conversations/{conversation_id}/update_last_seeninboxIdentifieras a tokenπ Related
Related to #1319