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Enterprise License
DEVO.PS ENTERPRISE LICENSE AND SUPPORT AGREEMENT (Annual Subscription)
NOTICE: IN ORDER TO DOWNLOAD AND USE THE SOFTWARE COVERED BY THIS AGREEMENT, YOU MUST AGREE IN FULL AND WITHOUT EXCEPTION TO THE TERMS OF THE AGREEMENT. READ THIS AGREEMENT CAREFULLY AND CLICK THE AGREE" BUTTON BEFORE DOWNLOADING OR USING THE SOFTWARE COVERED BY THIS AGREEMENT. BY CLICKING THE "AGREE" BUTTON OR BY CONTINUING TO ACCESS OR USE THE SOFTWARE COVERED BY THIS AGREEMENT, YOU AGREE AGREE IN FULL AND WITHOUT EXCEPTION TO THE TERMS OF THE AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT CLICK THE AGREE" BUTTON AND YOU MUST NOT, AND MAY NOT, DOWNLOAD OR USE THE SOFTWARE COVERED BY THIS AGREEMENT. IF YOU AGREE TO THE TERMS OF THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO TERMS OF THIS AGREEMENT, IN WHICH CASE THE "YOU" AND "YOUR" SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES.
The Software covered by this Agreement are licensed, not sold, to You for use only under the terms of the agreement (License).
This Agreement is between You and Solution Beam, LLC, ("The Licensor") a Delaware Limited Liability Company. The Licensor reserves all rights to the Software ("devo.ps") unless expressly granted by this Agreement. This Agreement was last updated on June 5, 2013. This Agreement is effective between You and The Licensor as of the date of Your accepting this Agreement "Effective Date").
1. DEFINITIONS.
1.1 "Affiliate" means any entity that directly or indirectly owns or controls, is owned or controlled by, or is under the common ownership or control with a party, where ownership or control is denoted by having more than fifty percent (50%) of the voting power (or equivalent ownership interest) of the applicable entity.
1.2 "Registration Form" means the information agreed to and submitted by You when requesting use of the Software that, when approved by The Licensor, is automatically incorporated into this Agreement by reference.
1.3 "Server" means a single, individual, and sole physical or virtual machine that You are authorized to control, manage, modify, or otherwise altered in any way.
1.4 "Software" means the object code, source code, programs, routines, and symbols that control the functioning and operation of computer systems.
1.5 "Documentation" means any text, descriptions, or other written material used to inform the operation of the Software.
1.6 "Upgrades" means new enhancements, features, or functionality, to the Software, which are made commercially available by The Licensor and generally indicated by a change in the digit to the right of the first decimal point or a change in the digit to the left of the first decimal point (e.g., a change from version x.x.x to x.y.x or a change from version x.x.x to y.x.x) and any corresponding changes to Documentation.
1.7 "Updates" means a Software containing error corrections, as Software, which are made commercially available by The Licensor and generally indicated by a change in the digit to the right of the second decimal point (e.g., a change from version x.x.x to x.x.y) and any corresponding changes to Documentation.
1.8 "You" or" Your" means the company or other legal entity or Affiliates that are accepting this Agreement as set forth on the Registration Form.
2. LICENSE. Subject to the terms of this Agreement and payment of all applicable Subscription Fees (defined below), during the Subscription Term (defined below), The Licensor hereby grants to You a revocable, non-exclusive, non-transferable, non-assignable (except as provided in Section 14.1) right and license (a) to download and install the Software on a Server to control, manage, modify, or otherwise alter the number of Servers specified on the Registration Form; (b) to use the Software solely for Your internal operation and use; and (c) to use the Documentation solely for Your internal operation and use.
3. RESTRICTIONS.
3.1 GENERAL. The license granted to You under this Agreement is granted solely to You. You may not assign, sell, rent, lease, sublicense, lend, transfer, resell, or distribute the Software to any third party or use the Software on behalf of any third party unless otherwise agreed to in writing by The Licensor in its sole discretion. You agree not to copy the Software, in whole or in part, except that You may make copies of the Software and Documentation for backup and archival purposes only. You agree not to modify, obscure, or delete any proprietary rights notices included in or on the Software or Documentation and You agree to include all such notices on all copies. You may not modify the Software, make derivative works based on the Software, or merge the Software into any other computer programs. You may not reverse engineer, disassemble, or decompile the Software, in whole or in part, or otherwise attempt to derive the functionality of the Software. You agree to use the Software in compliance with all applicable laws and regulations, including, without limitation, applicable export control laws and regulations of the United States and other jurisdictions.
3.2 SERVERS. The license granted to You under this Agreement is limited to the number of Servers set forth in the Registration Form. If You desire to use the Software in excess of the Servers specified in the Registration Form, You may request such increase by submitting a new Registration Form. Upon the request by The Licensor (such request not to be made more than once during any 12 month period without good cause), You agree to promptly deliver to The Licensor (a) any usage files and reports generated by the Software to permit The Licensor to verify the number of Servers actually used by You during the applicable Subscription Term; and/or (b) a certification signed by one of Your officers regarding the number of Servers actually used by You during the applicable Subscription Term. Notwithstanding the foregoing, You agree to reasonably cooperate with The Licensor to verify the number of Servers actually used by You during the applicable Subscription Term. If The Licensor confirms that You have exceeded the number of Servers for the applicable Subscription Term, in addition to any other remedies available under this Agreement or applicable law, You agree to pay The Licensor the then-current Subscription Fees for the additional Servers used by You.
4. ALL RIGHTS RESERVED. The Licensor retains and owns all rights, title, and interest in, of and to the Software. Your rights to use the Software are limited to those expressly granted by this Agreement. The Licensor reserves all rights not expressly granted in this Agreement.
5. TERM AND TERMINATION.
5.1 TERM. This Agreement is effective as of the Effective Date and will continue in force for a period of one year from the Effective Date ("Subscription Term") or until terminated as provided herein.
5.2 RENEWAL. Upon expiration of the then-current Subscription Term, The Licensor will deliver to You a notice or invoice (depending on the original method of payment) by e-mail for Subscription Fees for an additional one year renewal Subscription Term.
5.3 CANCELLATION. You may cancel Your subscription by either providing written notice of non-renewal to The Licensor at any time during the Subscription Term or within 30 days after the notice/invoice date or by not paying the invoice within 30 days of the invoice date, and this Agreement will automatically terminate at the end of the then-current Subscription Term.
5.4 TERMINATION BY THE THE LICENSOR. The Licensor may immediately terminate this Agreement upon breach of any material term of this Agreement and, if such breach is capable of cure, You fail to cure such breach within 20 days of written notice thereof.
5.5 TERMINATION BY YOU. Except as otherwise expressed in 5.3, You may immediately terminate this Agreement at any time and for any reason by providing written notice to The Licensor.
5.6 EFFECT OF TERMINATION. Upon termination or expiration of this Agreement (a) the Subscription Term shall end; (b) all licenses and rights to use the Software granted to You hereunder shall immediately terminate; and (c) The Licensor may disable the Software, although You will continue to have access to Your data. Those provisions of this Agreement that by their terms or sense are intended to survive termination or expiration of this Agreement will survive and remain in full force and effect, including, without limitation, Sections 4, 5.4, 7, 9.2 10, 11, 12, 13, and 14.
6. SUPPORT.
6.1 GENERAL. Subject to Your compliance with Section 7 under this Agreement, The Licensor will provide You with technical support ("Support") during its regular business hours: 10:00 am to 6:00 pm Pacific Time, Monday through Friday, excluding observed holidays. Support will be provided by one or more of the following methods: e-mail ([email protected]) and Web-based ticketing (through support.devo.ps). Support includes: (a) assistance related to questions on the installation and operational use of the Software; (b) assistance in identifying and verifying the causes of suspected errors in the Software; and (c) providing workarounds for identified Software errors or malfunctions, where reasonably available. You will use commercially reasonable efforts to ensure that only persons properly trained in the operation and usage of the Software will use the Support.
6.2 UPDATES; UPGRADES. Throughout the Subscription Term, The Licensor will make any Updates and Upgrades available for download through enterprise.devo.ps.
6.3 ERROR CORRECTIONS. Throughout the Subscription Term, The Licensor will use its reasonable efforts to correct any reproducible error in the Software with a level of effort and within timeframes commensurate with the severity of the error and consistent with industry standards for similar support services. The Licensor will have no obligation to correct all errors in the Software. Upon identification of any error, You will notify The Licensor of such error and provide The Licensor with enough information to reproduce the error.
6.4 LIMITATIONS. The Licensor will NOT be responsible for correcting any errors not reproducible on the unmodified Software or errors caused by: (a) Your failure to implement all Updates and Upgrades provided by The Licensor under this Agreement; (b) changes to the operating system or environment which may adversely affect the Software; (c) any alterations of or additions to the Software made by parties other than The Licensor; (d) use of the Software in a manner for which it was not designed; or (e) accident, negligence, or misuse of the Software. The Licensor will only be obligated to support a particular version of the Software for a period of one year from the date of commercial release of such version or through six months following the date of commercial release of the subsequent Software version (Update or Upgrade), whichever is longer. Support for any earlier versions or for errors not covered under this Agreement may be obtained, if available, at then-current rates.
7. FEES AND PAYMENT.
7.1 GENERAL. You agree to pay to The Licensor the fees set forth in the Registration Form ("Subscription Fees"). You will pay, in full, all amounts due to The Licensor either (a) within 30 days from the date of each invoice or (b) if You pay by credit card, at the time of submitting the Registration Form for the initial Subscription Term and within 30 days of each notice of any renewal Subscription Term. All amounts payable under this Agreement are denominated in and shall be payable in United States Dollars. Any undisputed amounts remaining unpaid following the payment due date, and all disputed payments that are paid following the resolution of such dispute, will bear interest accruing from the original payment due date through the date that such amounts are paid at the lower interest rate of (i) 1% per month and (ii) the highest interest rate allowed by law. You are solely responsible for all taxes, fees, duties and governmental assessments (except for taxes based on The Licensor net income) that are imposed or become due in connection with the subject matter of this Agreement. Subscription Fees are non-refundable except as expressly provided in this Agreement or as otherwise agreed to in writing by The Licensor at its sole discretion.
7.2 RENEWAL FEES The Subscription Fees paid during any renewal Subscription Term will be the then-current amount for the Subscription Term for as long as You use the same number of Servers. If, at any time, You increase or decrease the number of licensed Servers as set forth in Section 3 above, the Subscription Fees for all Servers will adjust to the then-current Subscription Fees.
7.3 CHANGES BY YOU If and when additional Servers are added to Your subscription: (a) You will pay to The Licensor the Subscription Fees for such additional Servers at the then-current price, which amount will be prorated for the balance of the then-current Subscription Term; and (b) the Subscription Fees for all Servers will adjust to the then-current price for any renewal Subscription Term.
7.4 CHANGES BY THE LICENSOR. The Licensor reserves the right to change prices and fees by giving You written notice of such change. You will have 30 days to cancel Your subscription before such change becomes effective for the renewal Subscription Term.
8. DELIVERY. Promptly following Your payment of the initial Subscription Fees, The Licensor shall make the Software available on a secure, password-protected website for You to access and download. The password provided to You for this purpose shall be considered Confidential Information protected under the terms of this Agreement.
9. WARRANTY AND DISCLAIMER.
9.1 LIMITED WARRANTY. The Licensor warrants that (a) the Software will not contain or transmit any computer code or other technology specifically designed to disrupt, disable, harm, or otherwise impede in any manner, any other software, hardware, computer system, or network (sometimes referred to as "malware", "viruses" or "worms"); (b) any services performed by The Licensor pursuant to this Agreement will be performed in a good and workmanlike manner by appropriately qualified and trained personnel; and (c) for a period of 90 days following delivery of the Software to You, the Software will perform in all material respects in conformance with the Documentation provided by The Licensor with the Software. The sole obligation of The Licensor under the limited warranty set forth in this Section 9 is to use its reasonable efforts to correct or replace any non-conforming Software once The Licensor has been made aware of such non-conformance or, in sole discretion of The Licensor, to terminate this Agreement (in which event, You will immediately stop using the Software) and refund the Subscription Fees paid by You to The Licensor for the then-current Subscription Term. The Licensor will have no responsibility if the Software has been altered in any way or if the failure arises out of use of the Software other than in the recommended hardware configuration as provided by the Documentation. Any such misuse, accident, abuse, modification, or misapplication of the Software will void the warranty above.
9.2 DISCLAIMER. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE LICENSOR DISCLAIMS ALL OTHER WARRANTIES, CONDITIONS, AND REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND THOSE ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.
10. LIMITATION OF LIABILITY.
10.1 NO CONSEQUENTIAL OR RELATED DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING FOR LOSS OF PROFIT, REVENUE, OR DATA) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING UNDER ANY CONTRACT, NEGLIGENCE, OR OTHER TORT THEORY OF LIABILITY) EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 LIMITATION OF DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY'S TOTAL CUMULATIVE LIABILITY TO THE OTHER PARTY UNDER THIS AGREEMENT WILL NOT EXCEED THE SUBSCRIPTION FEES PAID AND PAYABLE BY YOU TO THE LICENSOR DURING THE 12 MONTHS PRECEDING THE CLAIM GIVING RISE TO SUCH LIABILITY.
10.3 EXCEPTIONS. The exclusions and limitations of liability in this Section 10 will not apply to (a) indemnification obligations under Section 11; (b) each party's confidentiality obligations under Section 12; and (c) any unauthorized use of the intellectual property rights of one party by the other party.
11. INDEMNIFICATION.
11.1 INDEMNITY. The Licensor will defend You against any claim, demand, suit, or proceeding made or brought against You by a third party alleging that the use of the Software as permitted hereunder infringes or misappropriates the intellectual property rights of a third party ("Claim"), and shall indemnify You for any damages, attorney fees, and legal costs finally awarded against You as a result of such Claim; provided that You (a) promptly give The Licensor written notice of such Claim; (b) give The Licensor sole control of the defense and settlement of such Claim (provided that The Licensor may not settle any Claim against You unless the settlement unconditionally releases You of all liability); and (c) provides to The Licensor all reasonable assistance.
11.2 EXCEPTIONS. The Licensor will have no obligation to indemnify You for any Claim under Section 11.1 to the extent that the Claim results from: (a) modifications to the Software made by a party other than by The Licensor, if the infringement or misappropriation would not have occurred but for such modifications; (b) the combination, operation, or use of the Software with equipment, devices, software, systems, or data not supplied, approved, or intended by The Licensor, if the infringement or misappropriation would not have occurred but for such combination, operation, or use; (c) Your failure to use Updates or Upgrades provided by The Licensor to avoid infringement or misappropriation; (d) Your failure to stop using the Software after receiving written notice to do so from The Licensor in order to avoid infringement or misappropriation; or (e) Your use of the Software other than as authorized by this Agreement.
11.3 RIGHT TO AMELIORATE DAMAGES. If use of the Software is, or in reasonable opinion is likely to be, subject to a Claim under Section 11.1, The Licensor may, at its sole option and at no additional charge to You: (a) procure for You the right to continue using the Software; (b) replace or modify the Software so that it is non-infringing and substantially equivalent in function to the original Software; or (c) if options (a) and (b) above are not accomplished despite reasonable efforts by The Licensor, terminate this Agreement (in which event, You will immediately stop using the Software) and refund the Subscription Fees paid by You to The Licensor for the then-current Subscription Term.
11.4 SOLE REMEDY. THIS SECTION 11 SETS FORTH THE SOLE AND EXCLUSIVE OBLIGATIONS OF THE LICENSOR, AND YOUR SOLE AND EXCLUSIVE REMEDIES, WITH RESPECT TO INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF ANY KIND BY THE SOFTWARE.
12. CONFIDENTIALITY. Each party (a "Receiving Party") understands that the other party (the "Disclosing Party") may share certain information of a confidential nature during the Subscription Term. "Confidential Information" means any information disclosed by the Disclosing Party to the Receiving Party, either directly or indirectly, in writing, orally or by inspection of tangible objects, that should reasonably have been understood by the Receiving Party due to legends or other markings, the circumstances of disclosure, or the nature of the information itself, to be proprietary and confidential to the Disclosing Party, including, without limitation, source code for the Software; any other non-public source code of either party; and any non-public product, service, technical, marketing, business, financial, or other information. The Receiving Party agrees, for itself and any Affiliate, agents, and employees, that it will not publish, disclose, or otherwise divulge or use (other than as expressly permitted under this Agreement) any Confidential Information of the Disclosing Party without the prior written consent of the Disclosing Party in each instance. Each party will use at least the same level of care to maintain the confidentiality of the other party's Confidential Information as it uses to maintain the confidentiality of its own non-public information, and in no event less than a reasonable degree of care. Without granting any right or license, the Disclosing Party agrees that the foregoing will not apply with respect to information that the Receiving Party can document (a) is in the public domain and is available at the time of disclosure or which thereafter enters the public domain and is available, through no improper action or inaction by the Receiving Party or any Affiliate, agent, or employee (provided, however, that an item of Confidential Information shall not be considered in the public domain due to the fact that the individual elements that comprise that item can be found in the public domain); (b) was in its possession or known by it prior to receipt from the Disclosing Party; (c) was rightfully disclosed to it by a third party without violating any obligations to the Disclosing Party; (d) is independently developed by the Receiving Party without reference to such Confidential Information; or (e) is compelled to be disclosed pursuant to any statutory or regulatory authority, court order, or legal process, provided the Disclosing Party is given prompt notice of such requirement and the scope of such disclosure is limited to the extent possible.
13. GOVERNING LAW AND JURISDICTION. This Agreement will be governed by and interpreted in accordance with the laws of the State of California, without giving effect to any principles of conflict of laws. The parties expressly agree that the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act will not apply to this Agreement. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in San Francisco, California and the parties irrevocably consent to personal jurisdiction and venue therein.
14. GENERAL.
14.1 ASSIGNMENT. Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of the other party (not to be unreasonably withheld). Notwithstanding the foregoing, either party may assign this Agreement in its entirety, without consent of the other party, in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets or equity. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors and permitted assigns.
14.2 SEVERABILITY. In the event that any provision of this Agreement is deemed by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the court will modify or reform this Agreement to give as much effect as possible to such provision. Any provision which cannot be so modified or reformed will be deleted and the remaining provisions of this Agreement will continue in full force and effect.
14.3 NOTICES. All notices provided hereunder will be in writing, delivered personally, by e-mail or sent by overnight courier, registered or certified mail to the addresses specified in the Online Registration Form or such other address as may be specified in writing by notice given in accordance with this Section 14.3. All such notices will be deemed to have been given: (a) upon receipt when delivered personally; (b) upon receipt when delivered by e-mail; or (c) in the case of overnight courier, one weekday after delivery to the overnight courier.
14.4 WAIVER. Performance of any obligations required by a party hereunder may be waived only by a written waiver signed by an authorized representative of the other party, which waiver will be effective only with respect to the specific obligation described therein. Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
14.5 FORCE MAJEURE. Neither party will be responsible for any failure or delay in its performance under this Agreement (except for any payment obligations) due to causes beyond its reasonable control, including, without limitation, acts of God, strikes, lockouts, riots, acts of war, epidemics, communication line failure, and power failures.
14.6 INDEPENDENT PARTIES. The Licensor and You are, and will be deemed to be, independent entities with respect to the subject matter of this Agreement, and nothing contained in this Agreement will be deemed or construed in any manner whatsoever as creating any partnership, joint venture, work for hire, employment, agency, fiduciary, or other similar relationship between The Licensor and You.
14.7 COUNTERPARTS. This Agreement may be executed in any number of counterparts, each of which when so executed will be deemed an original, and all of which together will constitute one and the same agreement.
14.8 AMENDMENTS; ENTIRE AGREEMENT. No modification, change, or amendment of this Agreement shall be binding upon the parties, except by mutual express consent in writing of subsequent date duly signed by the authorized representatives of each of the parties. This Agreement, including properly incorporated Online Registration Form(s), constitutes the entire agreement and understanding of the parties with respect to the subject matter of this Agreement, and supersedes any and all prior understandings and agreements, whether oral or written, between the parties with respect to the subject matter of this Agreement.
BY CLICKING THE "AGREE" BUTTON OR, IF YOU HAVE ALREADY CLICKED THE "AGREE" BUTTON, BY CONTINUING TO ACCESS OR USE THE SOFTWARE, YOU ACKNOWLEDGE AND AGREE THAT (a) YOU HAVE READ THIS AGREEMENT IN ITS ENTIRETY, (b) YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT, AND (c) YOUR OBLIGATIONS UNDER THIS AGREEMENT ARE BINDING AND ENFORCEABLE.
PLEASE PRINT A COPY OF THIS AGREEMENT FOR YOUR RECORDS.