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billing: docker hub pre-paid clarification #22040

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merged 2 commits into from
Feb 18, 2025
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billing: docker hub pre-paid clarification #22040

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7006169
Clarify pre-paid storage expiration and image pull adjustments
sarahsanders-docker Feb 14, 2025
ccfc55e
Remove image pull wording, replace with pulls
sarahsanders-docker Feb 18, 2025
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5 changes: 4 additions & 1 deletion content/manuals/billing/docker-hub-pricing.md
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Expand Up @@ -49,7 +49,10 @@ There are two billing models for paying for additional Docker Hub storage:

> [!NOTE]
>
> Pre-purchased storage expires at the end of your subscription period.
> Pre-purchased storage expires at the end of your subscription period. Subscriptions
> periods are either monthly or annually. For example, if you are on a monthly plan,
> unused storage from each month does not roll over into the next. If you are on an
> annual plan, unused storage from each year does not roll over into the next.

- Post-pay: Receive an overage invoice for storage usage that exceeds your subscription plan's included amount
at the end of your billing cycle.
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18 changes: 12 additions & 6 deletions content/manuals/subscription/scale.md
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Expand Up @@ -32,7 +32,7 @@ You can scale consumption for the following:

- Docker Build Cloud build minutes
- Docker Testcontainers Cloud runtime minutes
- Docker Hub storage and image pulls
- Docker Hub storage and pulls

To better understand your needs, you can view your consumption at any time. For
more details, see [View Docker product
Expand Down Expand Up @@ -62,14 +62,20 @@ usage will be billed at the end of each monthly billing cycle. On-demand usage
is billed at a higher rate than pre-purchased capacity. To avoid on-demand
charges, pre-purchase additional minutes.

## Add Docker Hub storage or image pulls
## Add Docker Hub storage or pulls

{{% include "hub-limits.md" %}}

You can pre-purchase images pulls and storage by [contacting
sales](https://www.docker.com/pricing/contact-sales/).
You can pre-purchase pulls and storage by [contacting
sales](https://www.docker.com/pricing/contact-sales/). For more information on Docker
Hub storage pricing, see [Docker Hub storage pricing](/manuals/billing/docker-hub-pricing.md).

> [!WARNING]
>
> Once purchased, you can't adjust your pre-paid pulls, only remove them. To change
> the amount of pre-paid pulls you must remove them, wait for the billing cycle to
> end, and then purchase a new amount.

In addition to pre-purchase, you are able to use as much resources as you need
on-demand. On-demand usage is billed at a higher rate than pre-purchased
capacity. To avoid on-demand charges, pre-purchase additional storage or image
pulls.
capacity. To avoid on-demand charges, pre-purchase additional storage or pulls.