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30 changes: 28 additions & 2 deletions release-notes/fleet-elastic-agent/known-issues.md
Original file line number Diff line number Diff line change
Expand Up @@ -12,11 +12,37 @@ Known issues are significant defects or limitations that may impact your impleme
% On [Month Day, Year], a known issue was discovered that [description of known issue].
% For more information, check [Issue #](Issue link).

% **Workaround**
% **Workaround**
% Workaround description.

% :::

:::{dropdown} [Windows] {{agent}} is unable to enroll into {{fleet}} following the {{agent}}'s upgrade

**Applies to: {{agent}} 9.0.0 and 9.0.1 (Windows only)**

On April 9, 2025, a known issue was discovered where an {{agent}} installed on Windows and previously enrolled into {{fleet}} is unable to re-enroll after the {{agent}} is upgraded. Attempting to enroll the {{agent}} fails with the following error:

```shell
Error: the command is executed as root but the program files are not owned by the root user.
```

For more information, check [Issue #7794](https://github.com/elastic/elastic-agent/issues/7794).

**Workaround**

Until a bug fix is available in a later release, you can resolve the issue temporarily using the following workaround:

1. Change the ownership of the {{agent}} directory:

```shell
icacls "C:\Program Files\Elastic\Agent" /setowner "NT AUTHORITY\SYSTEM" /t /l
```

2. After the output confirms all files were successfully processed, run the `enroll` command again.

:::

:::{dropdown} [macOS] Osquery integration fails to start on fresh agent installs

**Applies to: {{agent}} 9.0.0 and 9.0.1 (macOS only)**
Expand All @@ -25,7 +51,7 @@ On May 26th, 2025, a known issue was discovered that causes the `osquery` integr

For more information, check [Issue #8245](https://github.com/elastic/elastic-agent/issues/8245).

**Workaround**
**Workaround**

As a workaround, you can manually restore the `osquery.app/` directory as follows:

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