Skip to content

Conversation

kunisen
Copy link
Contributor

@kunisen kunisen commented Jul 9, 2025

Description

In an internal discussion, we found the current vCPU doc - https://www.elastic.co/docs/deploy-manage/deploy/elastic-cloud/ec-vcpu-boost-instance is causing confusion and we get cases from customers / users due to the lack of below 2 pointers:

  • vCPU credit is a bonus / gift (users get extra credit)
  • vCPU credit is not always guaranteed and can be reset during essential maintenance activities.

Without these 2 pointers, it causes confusion that users think we are provide more vCPU resources (than expected) and Elastic is responsible for guaranteeing the vCPU credit behavior.

We want to update the doc to make more proper expectation. (internal ticket - link)

For reviewers

In addition to the default docs team's review, also:

Preview

https://docs-v3-preview.elastic.dev/elastic/docs-content/pull/2081/deploy-manage/deploy/elastic-cloud/ec-vcpu-boost-instance

@kunisen kunisen self-assigned this Jul 9, 2025
@kunisen kunisen requested a review from a team as a code owner July 9, 2025 13:01
@kunisen kunisen added documentation Improvements or additions to documentation supportability ability enable self-service or support of product labels Jul 9, 2025
Copy link

github-actions bot commented Jul 9, 2025

🔍 Preview links for changed docs

Copy link
Collaborator

@shainaraskas shainaraskas left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

small copyedit

Copy link
Contributor

@jakommo jakommo left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM

@kunisen
Copy link
Contributor Author

kunisen commented Jul 11, 2025

Thank you @jakommo and @shainaraskas!

I will merge this for now since we reached to a support and docs common agreement.
@brendandw please feel free to tweak the wording or tech details if you feel a need to do so.

Much appreciated your kind help again team!

@kunisen kunisen enabled auto-merge (squash) July 11, 2025 08:52
@kunisen kunisen merged commit 12351eb into main Jul 11, 2025
7 of 8 checks passed
@kunisen kunisen deleted the kunisen-docpr-sdhcp-9866 branch July 11, 2025 08:54
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

documentation Improvements or additions to documentation supportability ability enable self-service or support of product

Projects

None yet

Development

Successfully merging this pull request may close these issues.

3 participants