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Aug 7, 2025
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[Private preview] Update Cloud Connect and self-managed AutoOps FAQ #2452

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02806da
update both FAQ pages
wajihaparvez Aug 7, 2025
5fd9789
update text
wajihaparvez Aug 7, 2025
db5f3ba
Merge branch 'main' into cc-autoops-faq-edit
wajihaparvez Aug 7, 2025
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1 change: 1 addition & 0 deletions deploy-manage/_snippets/autoops-cc-payment-faq.md
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Using [AutoOps for self-managed clusters](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md) through Cloud Connect is included with your [self-managed Enterprise license](https://www.elastic.co/subscriptions).
13 changes: 3 additions & 10 deletions deploy-manage/cloud-connect.md
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Expand Up @@ -11,8 +11,6 @@ navigation_title: Cloud Connect

Cloud Connect enables you to use {{ecloud}} services in your self-managed cluster without having to install and maintain their infrastructure yourself. In this way, you can get faster access to new features while significantly reducing your operational overhead.

Cloud Connect is included with your [self-managed Enterprise license](https://www.elastic.co/subscriptions) and works with self-managed free trials for the duration of the trial period.

AutoOps is the first service available for use with Cloud Connect. More services are coming soon.

### AutoOps
Expand All @@ -21,24 +19,19 @@ AutoOps is the first service available for use with Cloud Connect. More services

Learn how to set up and use [](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md).

## FAQs
## FAQ

Find answers to your questions about Cloud Connect.

:::{dropdown} Does using Cloud Connect require additional payment?

$$$cc-payment$$$

No. Cloud Connect is included with your [self-managed Enterprise license](https://www.elastic.co/subscriptions) and works with self-managed free trials for the duration of the trial period.
Each cloud connected service has its own licensing and payment requirements.

However, you may incur additional costs for specific functions within a cloud connected service. For example, when sending metrics data from your cluster in a CSP region to AutoOps in {{ecloud}}, shipping costs will be determined by your agreement with that CSP.
:::{include} /deploy-manage/_snippets/autoops-cc-payment-faq.md
:::

:::{dropdown} Does using Cloud Connect consume ECU?

$$$cc-ecu$$$

No. The currently available functionality does not consume ECU, but this may change when more features are introduced.
:::

:::{dropdown} Will my data be safe when using Cloud Connect?
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7 changes: 7 additions & 0 deletions deploy-manage/monitor/autoops/cc-cloud-connect-autoops-faq.md
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Expand Up @@ -20,6 +20,13 @@ When you need support, AutoOps gives the Elastic team real-time visibility into
Using AutoOps for your self-managed cluster lets you access all these features without the operational overhead of managing their infrastructure.
:::

:::{dropdown} Does AutoOps for self-managed clusters require additional payment?

:::{include} /deploy-manage/_snippets/autoops-cc-payment-faq.md
:::

:::

:::{dropdown} Which versions of {{es}} does AutoOps support?

AutoOps is compatible with all [supported {{es}} versions](https://www.elastic.co/support/eol).
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