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4 changes: 4 additions & 0 deletions deploy-manage/_snippets/autoops-cc-ech-faq.md
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:::{dropdown} Can I use Cloud Connect to connect my {{ech}} clusters to AutoOps?

This path is not supported. Currently, we only support using Cloud Connect to connect ECE, ECK, and self-managed clusters to AutoOps.
:::
2 changes: 1 addition & 1 deletion deploy-manage/_snippets/autoops-cc-payment-faq.md
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Using [AutoOps for self-managed clusters](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md) through Cloud Connect is included with your [self-managed Enterprise license](https://www.elastic.co/subscriptions).
Using [AutoOps for ECE, ECK, and self-managed clusters](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md) through Cloud Connect is included with your [self-managed Enterprise license](https://www.elastic.co/subscriptions).
14 changes: 3 additions & 11 deletions deploy-manage/cloud-connect.md
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Expand Up @@ -9,13 +9,13 @@ navigation_title: Cloud Connect

# Cloud Connect

Cloud Connect enables you to use {{ecloud}} services in your self-managed cluster without having to install and maintain their infrastructure yourself. In this way, you can get faster access to new features while significantly reducing your operational overhead.
Cloud Connect enables you to use {{ecloud}} services in your ECE, ECK, or self-managed cluster without having to install and maintain their infrastructure yourself. In this way, you can get faster access to new features while significantly reducing your operational overhead.

AutoOps is the first service available for use with Cloud Connect. More services are coming soon.

### AutoOps

[AutoOps](/deploy-manage/monitor/autoops.md) is a monitoring tool that helps you manage your cluster with real-time issue detection, performance recommendations, and resolution paths. By analyzing hundreds of {{es}} metrics, your configuration, and usage patterns, AutoOps recommends operational and monitoring insights that deliver real savings in administration time and hardware cost.
[AutoOps](/deploy-manage/monitor/autoops.md) is a monitoring tool that helps you manage your cluster with real-time issue detection, performance recommendations, and resolution paths. By analyzing hundreds of {{es}} metrics, your configuration, and your usage patterns, AutoOps recommends operational and monitoring insights that deliver real savings in administration time and hardware cost.

Learn how to set up and use [](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md).

Expand All @@ -25,26 +25,18 @@ Find answers to your questions about Cloud Connect.

:::{dropdown} Does using Cloud Connect require additional payment?

$$$cc-payment$$$

Each cloud connected service has its own licensing and payment requirements.

:::{include} /deploy-manage/_snippets/autoops-cc-payment-faq.md
:::

:::

:::{dropdown} Will my data be safe when using Cloud Connect?

$$$cc-data$$$

Yes. For AutoOps, {{agent}} only sends cluster metrics to {{ecloud}}, not the underlying data within your cluster. Learn more in [](/deploy-manage/monitor/autoops/cc-cloud-connect-autoops-faq.md).
:::{include} /deploy-manage/_snippets/autoops-cc-ech-faq.md
:::

:::{dropdown} Are more services going to be available with Cloud Connect?

$$$cc-more-services$$$

Yes. AutoOps is the first of many cloud connected services to come. The next planned service is the Elastic Inference Service (EIS), which will provide GPU-powered inference for use cases like semantic search and text embeddings.
:::

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Expand Up @@ -9,15 +9,15 @@ navigation_title: AutoOps for self-managed clusters

# AutoOps for self-managed clusters

Use [AutoOps](/deploy-manage/monitor/autoops.md) with your self-managed cluster through [Cloud Connect](/deploy-manage/cloud-connect.md).
Use [AutoOps](/deploy-manage/monitor/autoops.md) with your ECE ({{ece}}), ECK ({{eck}}), or self-managed clusters through [Cloud Connect](/deploy-manage/cloud-connect.md).

Cloud Connect enables users of self-managed clusters to use {{ecloud}} services. This means you can take advantage of the simplified cluster monitoring, real-time issue detection, and performance recommendations of AutoOps without having to run and manage the underlying infrastructure.
Cloud Connect enables users of ECE, ECK, and self-managed clusters to use {{ecloud}} services. This means you can take advantage of the simplified cluster monitoring, real-time issue detection, and performance recommendations of AutoOps without having to run and manage the underlying infrastructure.

## Section overview

In this section, you'll find the following information:

* How to [connect your self-managed cluster to AutoOps](/deploy-manage/monitor/autoops/cc-connect-self-managed-to-autoops.md)
* How to [connect your cluster to AutoOps](/deploy-manage/monitor/autoops/cc-connect-self-managed-to-autoops.md)
* How to [manage users of your connected clusters](/deploy-manage/monitor/autoops/cc-manage-users.md)
* [FAQs](/deploy-manage/monitor/autoops/cc-cloud-connect-autoops-faq.md) about AutoOps for self-managed clusters
* [FAQs](/deploy-manage/monitor/autoops/cc-cloud-connect-autoops-faq.md) about AutoOps for your clusters
* A [troubleshooting guide](/deploy-manage/monitor/autoops/cc-cloud-connect-autoops-troubleshooting.md) to help you with any issues you may encounter
18 changes: 13 additions & 5 deletions deploy-manage/monitor/autoops/cc-cloud-connect-autoops-faq.md
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Expand Up @@ -9,18 +9,18 @@ navigation_title: FAQ

# AutoOps for self-managed clusters FAQ

Find answers to your questions about AutoOps for self-managed clusters.
Find answers to your questions about AutoOps for ECE, ECK, and self-managed clusters.

:::{dropdown} Why should I use AutoOps for my self-managed cluster?
:::{dropdown} Why should I use AutoOps for my clusters?

AutoOps simplifies the operation of your {{es}} clusters by providing real-time monitoring, performance insights, and issue detection. It helps you identify and resolve problems like ingestion bottlenecks and unbalanced shards, reducing manual effort and preventing performance issues.

When you need support, AutoOps gives the Elastic team real-time visibility into your cluster, leading to faster resolutions.

Using AutoOps for your self-managed cluster lets you access all these features without the operational overhead of managing their infrastructure.
Using AutoOps for your ECE, ECK, and self-managed clusters lets you access all these capabilities without the operational overhead of managing their infrastructure.
:::

:::{dropdown} Does AutoOps for self-managed clusters require additional payment?
:::{dropdown} Does this feature require additional payment?

:::{include} /deploy-manage/_snippets/autoops-cc-payment-faq.md
:::
Expand All @@ -37,11 +37,19 @@ AutoOps is compatible with all [supported {{es}} versions](https://www.elastic.c
You can connect to AutoOps on a standalone {{stack}}, ECE ({{ece}}), or ECK ({{eck}}) deployment.
:::

:::{dropdown} Can I use AutoOps for self-managed clusters if my environment is air-gapped?
:::{include} /deploy-manage/_snippets/autoops-cc-ech-faq.md
:::

:::{dropdown} Can I use AutoOps for my clusters if my environment is air-gapped?

Not at this time. AutoOps is currently only available as a cloud service and you need an internet connection to send metrics to {{ecloud}}. For air-gapped environments, we plan to offer a locally deployable version in the future.
:::

:::{dropdown} Can I use macOS to install {{agent}} for this feature?

macOS is not a supported platform for installing {{agent}} and connecting your clusters to AutoOps.
:::

:::{dropdown} Do I have to define an Elastic IP address to enable the agent to send data to {{ecloud}}?

You may need to define an IP address if your organization’s settings will block the agent from sending out data.
Expand Down
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Expand Up @@ -9,7 +9,7 @@ navigation_title: Troubleshooting

# AutoOps for self-managed clusters troubleshooting

Learn about issues that might come up when using AutoOps with your self-managed cluster.
Learn about issues that might come up when connecting your clusters and using AutoOps.

## Troubleshoot issues

Expand All @@ -27,7 +27,7 @@ Use this guide to troubleshoot any issues you may encounter.
Refer to [](/solutions/security/configure-elastic-defend/uninstall-elastic-agent.md) for instructions.
:::

:::{dropdown} My self-managed cluster was disconnected from {{ecloud}} and I want to reconnect it.
:::{dropdown} My cluster was disconnected from {{ecloud}} and I want to reconnect it.

If the cluster was disconnected by one of the users in your Cloud organization, you can repeat the [installation process](/deploy-manage/monitor/autoops/cc-connect-self-managed-to-autoops.md) to reconnect. If not, explore [additional resources](/troubleshoot/index.md#troubleshoot-additional-resources) or [contact us](/troubleshoot/index.md#contact-us).

Expand All @@ -43,7 +43,7 @@ If an error appears on the screen, follow the suggestion in the error message an

## Potential errors

The following table shows the errors you might encounter if something goes wrong while you set up and use AutoOps for self-managed clusters.
The following table shows the errors you might encounter if something goes wrong while you set up and use AutoOps on your clusters.

| Error code | Error message | Description |
| :--- | :--- | :--- |
Expand All @@ -53,8 +53,8 @@ The following table shows the errors you might encounter if something goes wrong
| `HTTP_504` | Request timed out | Did not receive a response from the cluster within the expected time frame. Check the cluster's performance or consider changing your connection timeout settings. |
| `CLUSTER_ALREADY_CONNECTED` | Cluster connected to another account | This cluster is already connected to another {{ecloud}} organization. Disconnect it and then try again. |
| `CLUSTER_NOT_READY` | {{es}} cluster is still connecting | Your {{es}} cluster is not yet ready to connect. Wait a few moments for it to finish starting up and then try again. |
| `HTTP_0` | Connection error | {{agent}} couldn't connect to the cluster. There may be various reasons for this issue. Review the [documentation](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md) or contact [Elastic support](https://cloud.elastic.co/login?source=support&fromURI=https%3A%2F%2Fauth.elastic.co%2Fapp%2Felastic-customer_dreammachinecustomer_1%2Fexkgw653gkKlRTQXQ1t7%2Fsso%2Fsaml) if the issue persists. |
| `HTTP_0` | Connection error | {{agent}} couldn't connect to the cluster. There may be various reasons for this issue. Review the [documentation](/deploy-manage/monitor/autoops/cc-autoops-as-cloud-connected.md) or contact [Elastic support](https://support.elastic.co/) if the issue persists. |
| `LICENSE_EXPIRED` | Elastic license is expired | Contact [sales](https://www.elastic.co/contact#sales) to renew your license. |
| `LICENSE_USED_BY_ANOTHER_ACCOUNT` | License key connected to another account | A license key can only be connected to one {{ecloud}} organization. Contact [Elastic support](https://cloud.elastic.co/login?source=support&fromURI=https%3A%2F%2Fauth.elastic.co%2Fapp%2Felastic-customer_dreammachinecustomer_1%2Fexkgw653gkKlRTQXQ1t7%2Fsso%2Fsaml) for help. |
| `LICENSE_USED_BY_ANOTHER_ACCOUNT` | License key connected to another account | A license key can only be connected to one {{ecloud}} organization. Contact [Elastic support](https://support.elastic.co/) for help. |
| `VERSION_MISMATCH` | {{es}} version is unsupported | Upgrade your cluster to a [supported version](https://www.elastic.co/support/eol). |
| `UNKNOWN_ERROR` | Installation failed | {{agent}} couldn't be installed due to an unknown issue. Consult the troubleshooting guide or contact [Elastic support](https://cloud.elastic.co/login?source=support&fromURI=https%3A%2F%2Fauth.elastic.co%2Fapp%2Felastic-customer_dreammachinecustomer_1%2Fexkgw653gkKlRTQXQ1t7%2Fsso%2Fsaml) for more help. |
| `UNKNOWN_ERROR` | Installation failed | {{agent}} couldn't be installed due to an unknown issue. Consult the troubleshooting guide or contact [Elastic support](https://support.elastic.co/) for more help. |
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