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merged 2 commits into from
Feb 13, 2025
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update email doc changed #393

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update email doc changed
eedugon Feb 11, 2025
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Merge branch 'main' into cloud_account_email
eedugon Feb 13, 2025
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13 changes: 10 additions & 3 deletions cloud-account/update-your-email-address.md
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Expand Up @@ -8,19 +8,26 @@ applies:

# Update your email address [ec-update-email-address]

Each {{ecloud}} account has a primary email associated with it. By default, the primary email address is used to sign up for {{ecloud}} and to log in. If needed, you can change this primary email address:
Each {{ecloud}} account has a primary email associated with it. By default, the primary email address is used to sign up for {{ecloud}} and to log in. If needed, you can change this primary email address.

## Change your email address (native sign-in)

If you log in using a standard email and password, follow these steps to update your email address:

1. To edit your account settings, select the user icon on the header bar and select **Settings**.
2. In the **Email address** section, select **edit**.
3. Enter a new email address and your current password.

An email is sent to the new address with a link to confirm the change. If you don’t get the email after a few minutes, check your spam folder.

If you are using Google or Microsoft Sign-In and would like to change your email address, you need to:
## Change your email address (Google or Microsoft sign-in)

If you log in using Google or Microsoft Sign-In, follow these steps to update your email address:

1. Go to the [Forgot password](https://cloud.elastic.co/forgot) page and enter your email address.
2. Follow the instructions in the "Reset your password" email.
3. In the [{{ecloud}} Console](https://cloud.elastic.co?page=docs&placement=docs-body), update your [User settings](https://cloud.elastic.co/user/settings) to the new email address.

If your organization is associated with [Azure Marketplace](../deploy-manage/deploy/elastic-cloud/azure-native-isv-service.md), you can’t change your primary email address using the above methods. Instead, [invite another user](../deploy-manage/users-roles/cloud-organization/manage-users.md) with the desired email address to your organization.
## Changing your email address with an Azure Marketplace account

If your organization is associated with [Azure Marketplace](../deploy-manage/deploy/elastic-cloud/azure-native-isv-service.md), you can’t change your primary email address using the above methods. Instead, [invite another user](../deploy-manage/users-roles/cloud-organization/manage-users.md) with the desired email address to join your organization.
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