Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
3 changes: 0 additions & 3 deletions troubleshoot/deployments.md

This file was deleted.

6 changes: 6 additions & 0 deletions troubleshoot/deployments/cloud-enterprise/ask-for-help.md
Original file line number Diff line number Diff line change
Expand Up @@ -5,6 +5,12 @@ mapped_pages:

# Ask for help [ece-getting-help]

:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on moving this content to the [Troubleshooting overview](/troubleshoot/index.md).
:::

For issues with Elastic Cloud Enterprise that you cannot fix yourself …​ we’re here to help!

If you are an existing Elastic customer with a support contract, please create a ticket in the [Elastic Support Portal](https://support.elastic.co) and provide an ECE [diagnostics package and log files](../../../deploy-manage/monitor/orchestrators/ece-monitoring-ece-access.md). By providing a diagnostics package, you make it easier for us to help you.
Expand Down
Original file line number Diff line number Diff line change
@@ -1,10 +1,17 @@
---
navigation_title: "Elastic Cloud Enterprise"
mapped_urls:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-troubleshooting.html
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-find.html
---

# Elastic Cloud Enterprise
# Troubleshoot Elastic Cloud Enterprise

:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on restructuring this section. It currently reflects a legacy product-centric structure.
:::

## Finding deployments [ts-ece-find]

Expand Down
Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
---
navigation_title: "Zookeeper quorum"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-troubleshooting-zookeeper-quorum.html
---
Expand Down
Original file line number Diff line number Diff line change
@@ -1,9 +1,10 @@
---
navigation_title: "Removing containers"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-uninstall.html
---

# Remove Elastic Cloud Enterprise [ece-uninstall]
# Remove Elastic Cloud Enterprise containers [ece-uninstall]

You might need to remove Elastic Cloud Enterprise for one of the following reasons:

Expand All @@ -14,23 +15,18 @@ You remove Elastic Cloud Enterprise by removing all containers on the host:

* If using Docker

::::{admonition}

```sh
docker rm -f frc-runners-runner frc-allocators-allocator $(docker ps -a -q); sudo rm -rf /mnt/data/elastic/ && docker ps -a
```

::::


* If using Podman

::::{admonition}
```sh
sudo podman rm -f frc-runners-runner frc-allocators-allocator $(sudo podman ps -a -q); sudo rm -rf /mnt/data/elastic && sudo podman ps -a
```

::::


If you plan to reinstall Elastic Cloud Enterprise on the host, make sure you [delete the host](../../../deploy-manage/maintenance/ece/delete-ece-hosts.md) from the Cloud UI first. Reinstallation can fail if the host is still associated with your old Elastic Cloud Enterprise installation.

Expand Down
Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
---
navigation_title: "Diagnostics"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-run-ece-diagnostics.html
---
Expand Down
Original file line number Diff line number Diff line change
@@ -1,9 +1,10 @@
---
navigation_title: "Container engines"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-troubleshooting-containers.html
---

# Troubleshooting container engines [ece-troubleshooting-containers]
# Troubleshoot container engines [ece-troubleshooting-containers]

This article describes how to troubleshoot container engine services in Elastic Cloud Enterprise. We refer to [Docker](https://www.docker.com/) by default, as it’s the most common container engine, but these steps are also valid for [Podman](https://podman.io/). You can simply replace `docker` in the commands with `podman` as needed.

Expand Down
Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
---
navigation_title: "Emergency roles token"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-troubleshooting-emergency.html
---
Expand Down
Original file line number Diff line number Diff line change
@@ -1,9 +1,10 @@
---
navigation_title: "ZooKeeper sync status"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-enterprise/current/ece-zookeeper-sync.html
---

# Verify ZooKeeper Sync Status [ece-zookeeper-sync]
# Verify ZooKeeper sync status [ece-zookeeper-sync]

It is recommended to check the ZooKeeper sync status before starting any maintenance on your Director nodes. This helps you prevent the following scenarios:

Expand Down
5 changes: 4 additions & 1 deletion troubleshoot/deployments/cloud-on-k8s/common-problems.md
Original file line number Diff line number Diff line change
@@ -1,9 +1,12 @@
---
navigation_title: "Common issues"
applies:
eck: all
mapped_pages:
- https://www.elastic.co/guide/en/cloud-on-k8s/current/k8s-common-problems.html
---

# Common problems [k8s-common-problems]
# Troubleshoot common Elastic Cloud on Kubernetes issues [k8s-common-problems]


## Operator crashes on startup with `OOMKilled` [k8s-common-problems-operator-oom]
Expand Down
5 changes: 4 additions & 1 deletion troubleshoot/deployments/cloud-on-k8s/jvm-heap-dumps.md
Original file line number Diff line number Diff line change
@@ -1,9 +1,12 @@
---
navigation_title: "JVM heap dumps"
applies:
eck: all
mapped_pages:
- https://www.elastic.co/guide/en/cloud-on-k8s/current/k8s-jvm-heap-dumps.html
---

# JVM heap dumps [k8s-jvm-heap-dumps]
# Troubleshoot JVM heap dumps [k8s-jvm-heap-dumps]

## Ensure sufficient storage [k8s_ensure_sufficient_storage]

Expand Down
6 changes: 6 additions & 0 deletions troubleshoot/deployments/cloud-on-k8s/kubernetes.md
Original file line number Diff line number Diff line change
Expand Up @@ -8,6 +8,12 @@ mapped_pages:

# Troubleshoot Elastic Cloud on Kubernetes [k8s-troubleshooting]

:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on restructuring this section. It currently reflects a legacy product-centric structure.
:::

* [*Common problems*](common-problems.md)
* [*Troubleshooting methods*](troubleshooting-methods.md)
* [*Run eck-diagnostics*](run-eck-diagnostics.md)
Expand Down
Original file line number Diff line number Diff line change
@@ -1,4 +1,5 @@
---
navigation_title: "Diagnostics"
mapped_pages:
- https://www.elastic.co/guide/en/cloud-on-k8s/current/k8s-take-eck-dump.html
---
Expand Down
Original file line number Diff line number Diff line change
@@ -1,9 +1,12 @@
---
navigation_title: "Resources and logs"
applies:
eck: all
mapped_pages:
- https://www.elastic.co/guide/en/cloud-on-k8s/current/k8s-troubleshooting-methods.html
---

# Troubleshooting methods [k8s-troubleshooting-methods]
# Troubleshoot ECK resources and logs [k8s-troubleshooting-methods]

Most common issues can be identified and resolved by following these instructions:

Expand Down
28 changes: 26 additions & 2 deletions troubleshoot/deployments/elastic-cloud.md
Original file line number Diff line number Diff line change
@@ -1,3 +1,27 @@
# Elastic Cloud
---
navigation_title: "Elastic Cloud"
mapped_pages:
- https://www.elastic.co/guide/en/kibana/current/kibana-troubleshooting.html
- https://www.elastic.co/guide/en/cloud/current/ec-monitoring-diagnose-resolve.html
---

% What needs to be done: Write from scratch
# Troubleshoot {{ecloud}}

:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on restructuring this section. It currently reflects a legacy product-centric structure.
:::

Use the topics in this section to troubleshoot {{ecloud}}:

* [](/troubleshoot/deployments/elastic-cloud/sso.md)
* [](/troubleshoot/monitoring/unavailable-nodes.md)
* [](/troubleshoot/monitoring/unavailable-shards.md)
* [](/troubleshoot/monitoring/performance.md)
* [](/troubleshoot/monitoring/high-memory-pressure.md)
* [](/troubleshoot/monitoring/high-availability.md)
* [](/troubleshoot/monitoring/cluster-response-time.md)
* [](/troubleshoot/monitoring/node-moves-outages.md)
* [](/troubleshoot/monitoring/deployment-health-warnings.md)
* [](/troubleshoot/monitoring/node-bootlooping.md)
6 changes: 0 additions & 6 deletions troubleshoot/deployments/elastic-cloud/monitoring.md

This file was deleted.

1 change: 1 addition & 0 deletions troubleshoot/deployments/serverless.md
Original file line number Diff line number Diff line change
Expand Up @@ -12,3 +12,4 @@ Use the topics in this section to troubleshoot {{serverless-full}}:


## Additional resources
[Troubleshooting overview](/troubleshoot/index.md)
6 changes: 6 additions & 0 deletions troubleshoot/elasticsearch/capacity.md
Original file line number Diff line number Diff line change
Expand Up @@ -4,4 +4,10 @@ navigation_title: Capacity

# Troubleshoot Elasticsearch capacity issues

:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on this section. Contributions welcome!
:::

% What needs to be done: Write from scratch
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/circuit-breaker-errors.md
Original file line number Diff line number Diff line change
Expand Up @@ -11,7 +11,7 @@ By default, the [parent circuit breaker](https://www.elastic.co/guide/en/elastic

See [this video](https://www.youtube.com/watch?v=k3wYlRVbMSw) for a walkthrough of diagnosing circuit breaker errors.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
12 changes: 11 additions & 1 deletion troubleshoot/elasticsearch/clients.md
Original file line number Diff line number Diff line change
@@ -1,3 +1,13 @@
# Clients
---
navigation_title: "Clients"
---

# Troubleshoot {{es}} clients

:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on this section. Contributions welcome!
:::

% What needs to be done: Write from scratch
17 changes: 16 additions & 1 deletion troubleshoot/elasticsearch/clusters.md
Original file line number Diff line number Diff line change
Expand Up @@ -4,4 +4,19 @@ navigation_title: Clusters

# Troubleshoot Elasticsearch clusters

% What needs to be done: Write from scratch
:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on this section. Contributions welcome!
:::

Use the topics in this section to troubleshoot {{es}} clusters:

* [](/troubleshoot/elasticsearch/clusters.md)
* [](/troubleshoot/elasticsearch/troubleshooting-unstable-cluster.md)
* [](/troubleshoot/elasticsearch/troubleshooting-unbalanced-cluster.md)
* [](/troubleshoot/elasticsearch/elasticsearch-reference/remote-clusters.md)
* [](/troubleshoot/elasticsearch/diagnose-unassigned-shards.md)
* [](/troubleshoot/elasticsearch/troubleshooting-shards-capacity-issues.md)
* []()

19 changes: 18 additions & 1 deletion troubleshoot/elasticsearch/data.md
Original file line number Diff line number Diff line change
Expand Up @@ -4,6 +4,23 @@ navigation_title: Data

# Troubleshoot Elasticsearch data issues

% What needs to be done: Write from scratch
:::{admonition} WIP
⚠️ **This page is a work in progress.** ⚠️

The documentation team is working on this section. Contributions welcome!
:::

Use the topics in this section to troubleshoot {{es}} data issues:

* [](/troubleshoot/elasticsearch/allow-all-cluster-allocation.md)
* [](/troubleshoot/elasticsearch/allow-all-index-allocation.md)
* [](/troubleshoot/elasticsearch/add-tier.md)
* [](/troubleshoot/elasticsearch/troubleshoot-migrate-to-tiers.md)
* [](/troubleshoot/elasticsearch/increase-tier-capacity.md)
* [](/troubleshoot/elasticsearch/increase-shard-limit.md)
* [](/troubleshoot/elasticsearch/increase-cluster-shard-limit.md)
* [](/troubleshoot/elasticsearch/corruption-troubleshooting.md)



% see also fix-watermark-errors.md
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/diagnose-unassigned-shards.md
Original file line number Diff line number Diff line change
Expand Up @@ -233,7 +233,7 @@ For more guidance on fixing the most common causes for unassinged shards please
:::::::
See [this video](https://www.youtube.com/watch?v=v2mbeSd1vTQ) for a walkthrough of monitoring allocation health.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
5 changes: 2 additions & 3 deletions troubleshoot/elasticsearch/diagnostic.md
Original file line number Diff line number Diff line change
Expand Up @@ -15,7 +15,7 @@ You can generate diagnostic information using this tool before you contact [Elas

See this [this video](https://www.youtube.com/watch?v=Bb6SaqhqYHw) for a walkthrough of capturing an {{es}} diagnostic.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down Expand Up @@ -69,8 +69,7 @@ To capture an {{es}} diagnostic:
sudo .\diagnostics.bat --type local --host localhost --port 9200 -u elastic -p --bypassDiagVerify --ssl --noVerify
```

::::{admonition} Script execution modes
:class: tip
::::{tip}

You can execute the script in three [modes](https://github.com/elastic/support-diagnostics#diagnostic-types):

Expand Down
5 changes: 3 additions & 2 deletions troubleshoot/elasticsearch/elasticsearch-reference.md
Original file line number Diff line number Diff line change
@@ -1,13 +1,14 @@
---
navigation_title: "Elasticsearch"
mapped_pages:
- https://www.elastic.co/guide/en/elasticsearch/reference/current/troubleshooting.html
---

# Elasticsearch [troubleshooting]
# Troubleshoot {{es}} [troubleshooting]

This section provides a series of troubleshooting solutions aimed at helping users fix problems that an {{es}} deployment might encounter.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/fix-common-cluster-issues.md
Original file line number Diff line number Diff line change
Expand Up @@ -11,7 +11,7 @@ mapped_pages:

This guide describes how to fix common errors and problems with {{es}} clusters.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/fix-watermark-errors.md
Original file line number Diff line number Diff line change
Expand Up @@ -15,7 +15,7 @@ To prevent a full disk, when a node reaches this watermark, {{es}} [blocks write

{{es}} will automatically remove the write block when the affected node’s disk usage falls below the [high disk watermark](https://www.elastic.co/guide/en/elasticsearch/reference/current/modules-cluster.html#cluster-routing-watermark-high). To achieve this, {{es}} attempts to rebalance some of the affected node’s shards to other nodes in the same data tier.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/high-cpu-usage.md
Original file line number Diff line number Diff line change
Expand Up @@ -12,7 +12,7 @@ If a thread pool is depleted, {{es}} will [reject requests](rejected-requests.md

You might experience high CPU usage if a [data tier](../../manage-data/lifecycle/data-tiers.md), and therefore the nodes assigned to that tier, is experiencing more traffic than other tiers. This imbalance in resource utilization is also known as [hot spotting](hotspotting.md).

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/high-jvm-memory-pressure.md
Original file line number Diff line number Diff line change
Expand Up @@ -7,7 +7,7 @@ mapped_pages:

High JVM memory usage can degrade cluster performance and trigger [circuit breaker errors](circuit-breaker-errors.md). To prevent this, we recommend taking steps to reduce memory pressure if a node’s JVM memory usage consistently exceeds 85%.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
2 changes: 1 addition & 1 deletion troubleshoot/elasticsearch/hotspotting.md
Original file line number Diff line number Diff line change
Expand Up @@ -11,7 +11,7 @@ mapped_pages:

Computer [hot spotting](https://en.wikipedia.org/wiki/Hot_spot_(computer_programming)) may occur in {{es}} when resource utilizations are unevenly distributed across [nodes](https://www.elastic.co/guide/en/elasticsearch/reference/current/modules-node.html). Temporary spikes are not usually considered problematic, but ongoing significantly unique utilization may lead to cluster bottlenecks and should be reviewed.

::::{admonition}
::::{tip}
If you’re using Elastic Cloud Hosted, then you can use AutoOps to monitor your cluster. AutoOps significantly simplifies cluster management with performance recommendations, resource utilization visibility, real-time issue detection and resolution paths. For more information, refer to [Monitor with AutoOps](https://www.elastic.co/guide/en/cloud/current/ec-autoops.html).

::::
Expand Down
Loading
Loading