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31 changes: 31 additions & 0 deletions docs/release-notes/known-issues.md
Original file line number Diff line number Diff line change
Expand Up @@ -23,6 +23,37 @@ Known issues are significant defects or limitations that may impact your impleme
% Workaround description.
% :::


:::{dropdown} Failed upgrades leave {{agent}} stuck until restart

**Applies to: {{agent}} 8.18.7, 9.0.7**

On September 17, 2025, a known issue was discovered that can cause {{agent}} upgrades to get stuck if an upgrade attempt fails early. This happens because the coordinator’s `overrideState` remains set, leaving the agent in a state that appears to be upgrading.

**Conditions**

This issue is triggered if the upgrade fails during one of the early checks inside `Coordinator.Upgrade`, for example:

- The agent is not upgradeable
- Capabilities check denies the upgrade
- When {agent} is tamper-protected, Endpoint must validate that the upgrade action was correctly signed by Kibana to allow the upgrade. If the signature is missing, invalid, or the connection between {agent} and Endpoint was interrupted, the validation fails. This causes the agent coordinator's override state to become stuck until the agent is restarted.

**Symptoms**

- {{fleet}} shows the upgrade action in progress, even though the upgrade remains stuck
- No further upgrade attempts succeed
- Elastic Agent status shows an override state indicating upgrade

**Workaround**

Restart the {{agent}} to clear the coordinator’s `overrideState` and allow new upgrade attempts to proceed.

**Resolution**
This issue was fixed in [#9992](https://github.com/elastic/elastic-agent/pull/9992), which ensures that the coordinator clears its override state whenever an early failure occurs.

The fix is included in versions 9.1.4 and 8.19.4, and planned for versions 9.0.8 and 8.18.8.
:::

:::{dropdown} [Windows] {{agent}} does not process Windows security events

**Applies to: {{agent}} 8.19.0, 9.1.0 (Windows only)**
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