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[DOCS] Fix casing in servicenow docs config #115634

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Oct 25, 2024
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[DOCS] Fix casing in servicenow docs config #115634

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12 changes: 6 additions & 6 deletions docs/reference/connector/docs/connectors-servicenow.asciidoc
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Original file line number Diff line number Diff line change
Expand Up @@ -81,15 +81,15 @@ Comma-separated list of services to fetch data from ServiceNow. If the value is
- link:https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/incident-management/concept/c_IncidentManagement.html[Incident]
- link:https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/use/service-catalog-requests/task/t_AddNewRequestItems.html[Requested Item]
- link:https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-service-management/task/t_SearchTheKnowledgeBase.html[Knowledge]
- link:https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/task/t_CreateAChange.html[Change Request]
- link:https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/task/t_CreateAChange.html[Change request]
+
[NOTE]
====
If you have configured a custom service, the `*` value will not fetch data from the basic services above by default. In this case you'll need to mention these service names explicitly.
====
Default value is `*`. Examples:
+
- `User, Incident, Requested Item, Knowledge, Change Request`
- `User, Incident, Requested Item, Knowledge, Change request`
- `*`

Enable document level security::
Expand Down Expand Up @@ -139,7 +139,7 @@ For default services, connectors use the following roles to find users who have

| Knowledge | `admin`, `knowledge`, `knowledge_manager`, `knowledge_admin`

| Change Request | `admin`, `sn_change_read`, `itil`
| Change request | `admin`, `sn_change_read`, `itil`
|===

For services other than these defaults, the connector iterates over access controls with `read` operations and finds the respective roles for those services.
Expand Down Expand Up @@ -305,15 +305,15 @@ Comma-separated list of services to fetch data from ServiceNow. If the value is
- link:https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/incident-management/concept/c_IncidentManagement.html[Incident]
- link:https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/use/service-catalog-requests/task/t_AddNewRequestItems.html[Requested Item]
- link:https://docs.servicenow.com/bundle/tokyo-customer-service-management/page/product/customer-service-management/task/t_SearchTheKnowledgeBase.html[Knowledge]
- link:https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/task/t_CreateAChange.html[Change Request]
- link:https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/change-management/task/t_CreateAChange.html[Change request]
+
[NOTE]
====
If you have configured a custom service, the `*` value will not fetch data from the basic services above by default. In this case you'll need to mention these service names explicitly.
====
Default value is `*`. Examples:
+
- `User, Incident, Requested Item, Knowledge, Change Request`
- `User, Incident, Requested Item, Knowledge, Change request`
- `*`

`retry_count`::
Expand Down Expand Up @@ -374,7 +374,7 @@ For default services, connectors use the following roles to find users who have

| Knowledge | `admin`, `knowledge`, `knowledge_manager`, `knowledge_admin`

| Change Request | `admin`, `sn_change_read`, `itil`
| Change request | `admin`, `sn_change_read`, `itil`
|===

For services other than these defaults, the connector iterates over access controls with `read` operations and finds the respective roles for those services.
Expand Down
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