channel-optimization

Using Segment to optimize which Twilio channel to engage a user on.

Requirements

• Node
• Segment account
• Twilio account with access to Programmable SMS, Programmable Voice, and a phone number
• Sendgrid account

Getting Started

1. Fork and clone this repo
2. Initialize Node app with npm init
3. Install the following libraries using this command: npm install --save express twilio @sendgrid/mail analytics-node dotenv
4. Add a .env file in the root of this directory.
5. In the .env, copy and paste the following code and add your keys for Twilio, Segment, and Sendgrid, as well your phone number and email where you want to receive notifications from the demo, and lastly your Sendgrid email that you are using to send emails:

PORT=3000
TWILIO_ACCOUNT_SID=
TWILIO_AUTH_TOKEN=
SENDGRID_API_KEY=
SEGMENT_KEY=
PHONE_NUMBER=
EMAIL=
SGEMAIL=

6. On line 15 in index.js you will see the user variable, update this your name and a random user id to receive a message.
7. On line 23 in index.js update twilio_info.from to your Twilio number.
8. Make sure your local updates are saved and run node index.js to start your app.