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11 changes: 9 additions & 2 deletions fern/products/ask-fern/pages/features/slack-app.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -47,6 +47,14 @@ Once you've installed it in your workspace, add the bot to customer Slack channe
</Step>
</Steps>

## Using Ask Fern

Once Ask Fern is installed in your workspace and added to channels, users can interact with it in several ways:

- **Use the `/fern` command** in any channel to ask a question directly
- **Mention the bot** with `@Ask Fern` followed by your question
- **Ask questions naturally** in channels where the bot is configured to respond to all messages (see Configuration below)

## Configuration

Customize the bot's behavior to match your workflow needs.
Expand Down Expand Up @@ -163,5 +171,4 @@ sequenceDiagram
A->>U: Return answer in Slack thread
F->>F: Store question and answer for analytics
```
</Accordion>

</Accordion>