feat: add installation troubleshooting steps

docs/k8s/install/self-managed.md

@@ -84,7 +84,7 @@ Check the `version` line at the beginning of the file and use the matching confi
         runtime_type = "io.containerd.runc.v2"
         pod_annotations = [ "flox.dev/*" ]
         container_annotations = [ "flox.dev/*" ]
-      [plugins."io.containerd.grpc.v1.cri".containerd.runtimes.flox.options]
+    [plugins."io.containerd.grpc.v1.cri".containerd.runtimes.flox.options]
         SystemdCgroup = true
     ```
 
@@ -94,7 +94,7 @@ Check the `version` line at the beginning of the file and use the matching confi
       runtime_type = "io.containerd.runc.v2"
       pod_annotations = [ "flox.dev/*" ]
       container_annotations = [ "flox.dev/*" ]
-      [plugins."io.containerd.cri.v1.runtime".containerd.runtimes.flox.options]
+    [plugins."io.containerd.cri.v1.runtime".containerd.runtimes.flox.options]
         SystemdCgroup = true
     ```
 

docs/k8s/install/troubleshooting.md

@@ -0,0 +1,51 @@
+---
+title: "Troubleshooting"
+description: "Troubleshooting Imageless Kubernetes installation"
+---
+
+This guide describes possible issues and solutions that may arise during the installation of Imageless Kubernetes.
+
+## Pods stuck in `ContainerCreating`
+
+If your pods are stuck in the `ContainerCreating` state with a message like `no runtime for "flox" is configured`, the shim installation may have been disrupted or failed.
+
+### Configuration conflicts
+
+The Flox additions to `/etc/containerd/config.toml` may be getting overridden by competing entries in an imported configuration file.
+
+Verify the Flox runtime configuration is present in the active containerd config:
+
+1. Dump the active containerd configuration and verify the Flox runtime is present:
+
+    ```bash
+    containerd config dump | grep -A 10 "flox"
+    ```
+
+2. Check if `containerd config dump` has an `imports` section that might be loading other configuration files.
+
+3. Confirm the relevant sections exist in the output:
+
+    ```toml
+    [plugins."io.containerd.grpc.v1.cri".containerd.runtimes.flox]
+        runtime_path = "/usr/local/bin/containerd-shim-flox-v2"
+        runtime_type = "io.containerd.runc.v2"
+        pod_annotations = [ "flox.dev/*" ]
+        container_annotations = [ "flox.dev/*" ]
+    [plugins."io.containerd.grpc.v1.cri".containerd.runtimes.flox.options]
+        SystemdCgroup = true
+    ```
+
+4. If the configuration is missing or incorrect, and an `imports` section is present, you may need to manually add the Flox runtime section to the competing imported file and restart `containerd`.
+
+!!! note "Note"
+    This scenario is more likely if the NVIDIA Container Toolkit is installed on the same node as Imageless Kubernetes.
+
+### EKS node shim installation failure
+
+The Flox `containerd` shim may have failed to install properly on the EC2 instance during setup.
+
+Check the system logs in the EC2 console to identify any errors:
+
+1. Navigate to the EC2 console and select your instance.
+2. Click **Actions** → **Monitor and troubleshoot** → **Get system log**.
+3. Review the logs for any errors related to containerd or the Flox shim installation.

mkdocs.yml

@@ -57,6 +57,7 @@ nav:
     - Installation:
       - Amazon EKS: k8s/install/eks.md
       - Self-managed: k8s/install/self-managed.md
+      - Troubleshooting: k8s/install/troubleshooting.md
       - Upgrading: k8s/install/upgrading.md
       - Uninstall: k8s/install/uninstall.md
     - Examples: