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docs(self-hosted): document python snuba consumer as a workaround for rust-consumer #11806

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docs(self-hosted): document python snuba consumer as a workaround for rust-consumer #11806

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12 changes: 12 additions & 0 deletions develop-docs/self-hosted/troubleshooting.mdx
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Expand Up @@ -23,6 +23,18 @@ CSRF_TRUSTED_ORIGINS = ["https://sentry.example.com", "http://10.100.10.10", "ht

See [Django's documentation on CSRF](https://docs.djangoproject.com/en/4.2/ref/settings/#std-setting-CSRF_TRUSTED_ORIGINS) for further detail.

## Snuba

### No event showing on the dashboard
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@hubertdeng123 hubertdeng123 Dec 2, 2024

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I don't think we should advertise this actually, since rust-consumer is used in production that should be fixed.

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@aldy505 aldy505 Dec 9, 2024

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Probably a bit sensitive, but since that's not being prioritized by the Snuba team, I'd prefer this approach though.

Sure, the proper solution is to fix rust-consumer, but since they can't reproduce this, I don't know what else to do.


Snuba handles processing events (erros, transactions, etc) and moving them from Kafka to ClickHouse. Since version 24.3.0, we've migrated to using the new rust-snuba for most consumers. In some cases, the consumers may not correctly process events, therefore there is nothing seen on the dashboard UI. To tackle this, you can try to revert to the old Python consumers by replacing every occurrence of `rust-consumer` to just `consumer` on the `docker-compose.yml` file.

```bash
sed -i 's/rust-consumer/consumer/g' docker-compose.yml
```

After modifying the `docker-compose.yml` file, make sure to re-run `./install.sh` script.

## Kafka

One of the most likely things to cause issues is Kafka. The most commonly reported error is
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