Skip to content
Merged
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
33 changes: 33 additions & 0 deletions docs/product/ai-in-sentry/ai-privacy-and-security/index.mdx
Original file line number Diff line number Diff line change
@@ -0,0 +1,33 @@
---
title: AI Privacy and Security
sidebar_order: 30
description: "Learn about how AI features in Sentry handle your data securely and protect your privacy."
---

Generative AI features in Sentry, including Seer, are designed with your privacy and security in mind. We take the following measures to ensure that your data is handled securely:

## Data Processing for Generative AI

We use the data listed below to provide insights, analysis, and solutions for your review. Your data will not be used to train any generative AI models by default and without your express consent, and AI-generated output from your data is shown only to you, not other customers.

Our generative AI features are powered by large language models (LLMs) hosted by subprocessors identified on our [subprocessor list](https://sentry.io/legal/subprocessors/). Our subprocessors are only permitted to use the data as directed by us.

The data used for these features includes:

- Error messages
- Stack traces
- Spans and traces
- Logs
- DOM interactions
- Profiles
- Relevant code from linked repositories

For [EU region customers](/organization/data-storage-location/), data is stored in the European Union.

You can learn more about our data privacy practices [here](/security-legal-pii/security/ai-ml-policy/#use-of-identifying-data-for-generative-ai-features).

## Privacy Guarantees

### No Training on Your Data

Your data will **not** be used to train any generative AI models by default and without your express consent, and AI-generated output from your data is shown only to you, not other customers.
21 changes: 17 additions & 4 deletions docs/product/ai-in-sentry/index.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -12,10 +12,23 @@ Sentry leverages artificial intelligence (AI) and machine learning (ML) to enhan

Seer is Sentry's AI debugging agent that helps resolve errors and performance issues in your applications. Seer combines issue detection, analysis, and automated fixing capabilities to streamline your debugging workflow.

- **[Issue Fix](/product/ai-in-sentry/seer/issue-fix/)**: Automated root cause analysis and suggested code fixes.
- **Issue Scan**: Scans issues as they are ingested in Sentry to determine an actionability score and run Seer's Issue Fix on them automatically.
- **[Privacy & Security](/product/ai-in-sentry/seer/seer-privacy-and-security/)**: Understanding how Seer handles your data securely.
- **[Issue Fix](/product/ai-in-sentry/seer/issue-fix/)**: Automated root cause analysis and suggested code fixes, for errors and performance issues.
- **Issue Scan**: Scans issues as they are ingested in Sentry to determine an actionability score and run Seer's issue fix on them automatically.
- **[Privacy & Security](/product/ai-in-sentry/ai-privacy-and-security/)**: Understanding how Seer handles your data securely.

## Issue Summary

Issue Summary provides a quick overview of an issue by highlighting key insights taken from event and issue-level metadata. You'll see a quick overview of what's going wrong, a potential cause, and if relevant, insights from trace-connected issues.
**Issue summary** provides a quick overview of an issue by highlighting key insights taken from event and issue-level metadata. You'll see a quick overview of what's going wrong, a potential cause, and if relevant, insights from trace-connected issues.

## Privacy and security

Sentry includes strong guarantees for privacy and security of your data. At a glance:

- Sentry does not train generative AI models using your data by default and without your permission.
- AI-generated output is shown only to you and other authorized users in your account.

You can learn more about our data privacy practices [in the security and legal docs](/security-legal-pii/security/ai-ml-policy/#use-of-identifying-data-for-generative-ai-features).

## Disabling Generative AI Features

If you don't find Seer and other generative AI features useful and want to disable them for all users, you can do so in your organization's settings with the ["Show Generative AI Features" toggle](https://sentry.io/orgredirect/organizations/:orgslug/settings/#hideAiFeatures).
49 changes: 19 additions & 30 deletions docs/product/ai-in-sentry/seer/index.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -4,44 +4,44 @@ description: "Learn about Seer, Sentry's AI agent, and managing generative AI fe
sidebar_order: 21
---

Seer is Sentry's AI debugging agent that powers a set of features built on generative AI and ML that uses Sentry's rich context (issue details, tracing data, logs, and profiles) to help you troubleshoot and fix errors and performance issues faster.
Seer is Sentry's AI debugging agent. It includes a set of features, built on generative AI, that use Sentry's rich context (issue details, tracing data, logs, and profiles) to help you troubleshoot and fix errors and performance issues faster.

## Seer Capabilities

Seer provides two main capabilities to enhance your debugging:

- [**Issue Fix**](#issue-fix): A collaborative workflow to find the root cause and solution of issues
- **Issue Scan**: Intelligently analyzes your issues and provides actionability scores to help you prioritize what to work on.
- [**Issue fix**](#issue-fix): A collaborative workflow to find the root cause and solution of errors and performance issues.
- **Issue scan**: Intelligently analyzes your issues and provides actionability scores to help you prioritize what to work on.

### Issue Fix

Issue Fix uses AI to find the root cause of your issues and suggest solutions. WIth Issue Fix, you can:
Issue fix uses AI to find the root cause of your apps' issues and suggest solutions. With issue fix, you can:

- Get automated root cause analysis using Sentry's context and your codebase
- Receive AI-generated code fixes and unit tests
- Get an accurate root cause analysis, using Sentry's context and your codebases
- Receive suggested code fixes and unit tests
- Collaborate with Seer throughout the debugging process
- Create pull requests directly from the Seer Interface
- Benefit from Github integration for seamless code changes
- Create pull requests directly from the Seer interface

Learn more about [Issue Fix](./issue-fix/).
Learn more about [issue fix](./issue-fix/).

### Issue Scan

Issue Scan intelligently analyzes your issues and helps you prioritize what to work on. With Issue Scan, you can:
Issue scan intelligently analyzes your issues and helps you prioritize what to work on. With issue scan, you can:

- View actionability scores that indicate how likely an issue is to be fixable with a code change, manually or with Seer's issue fix
- Enable Seer's issue fix to be started automatically once an issue is ingested in Sentry
- Filter issues by their latest scan results
- View actionability scores that indicate how likely an issue is to be resolvable
- Se Seer labels in the issue stream for quick identification
- Get insights into which issues need immediate attention
- Enable Seer's Issue Fix to be started automatically once an issue is ingested in Sentry

## How Seer Works

Seer leverages multiple data sources to provide accurate analysis and solutions:

- **Issue Context**: Error messages, stack traces, and event metadata from your [Issues](/product/issues/)
- **Tracing Data**: Distributed [traces](/concepts/key-terms/tracing/#whats-a-trace) and span information
- **Your Codebase**: Relevant code from linked GitHub repositories and [logs](/product/explore/logs/)
- **Logs**: Structured [Logs](/product/explore/logs/) from your application (beta)
- **Your Codebase**: Relevant code from linked GitHub repositories, with support for multiple repos for distributed services
- **Performance Data**: Profiles and performance metrics
- **Interactive Feedback**: Your input and guidance during the process

Expand All @@ -50,26 +50,15 @@ Seer leverages multiple data sources to provide accurate analysis and solutions:
To start using Seer's capabilities:

1. **Enable Seer**: Make sure AI features are enabled in your [organization settings](https://sentry.io/orgredirect/organizations/:orgslug/settings/#hideAiFeatures)
2. **Set up GitHub Integration**: For Issue Fix capabilities, [connect your GitHub repositories](/organization/integrations/source-code-mgmt/github/)
2. **Set up GitHub Integration**: For issue fix capabilities, [connect your GitHub repositories](/organization/integrations/source-code-mgmt/github/)
3. **Configure Settings**: Customize Seer's behavior in your project settings
4. **Start Using**: Look for Seer options in your issue details pages

## Data Processing for Generative AI
## Privacy and security

We use the data listed below to provide insights, analysis, and solutions for your review. Your data will not be used to train any generative AI models without your express consent and AI-generated output from your data is shown only to you, not other customers. Our generative AI features are powered by generative AI models hosted by subprocessors identified on our [subprocessor list](https://sentry.io/legal/subprocessors/). Our subprocessors are only permitted to use the data as directed by us.
Sentry includes strong guarantees for privacy and security of your data. At a glance:

The data used for these features includes:
- Sentry does not train generative AI models using your data by default and without your permission.
- AI-generated output is shown only to you and other authorized users in your account.

- Error messages
- Stack traces
- Sentry spans
- DOM interactions
- Logs
- Profiles
- Relevant code from linked repositories

You can learn more about our data privacy practices [here](/security-legal-pii/security/ai-ml-policy/#use-of-identifying-data-for-generative-ai-features).

## Disabling Generative AI Features

If you don't find Seer useful and want to disable it for all users, you can do so in your organization's settings with the ["Show Generative AI Features" toggle](https://sentry.io/orgredirect/organizations/:orgslug/settings/#hideAiFeatures).
You can learn more about our data privacy practices [in the security and legal docs](/security-legal-pii/security/ai-ml-policy/#use-of-identifying-data-for-generative-ai-features).
27 changes: 0 additions & 27 deletions docs/product/ai-in-sentry/seer/seer-privacy-and-security/index.mdx

This file was deleted.

7 changes: 4 additions & 3 deletions docs/security-legal-pii/security/service-data-usage.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -25,16 +25,17 @@ For upcoming features like priority alerts or ML-based grouping, if authorized b

## Use of Identifying Data for Generative AI Features

For generative AI features like [Seer](/product/issues/issue-details/sentry-seer/), Sentry may access the following forms of service data to provide insights, analysis, and solutions for your review. Your data will not be used to train any generative AI models without your express consent, and AI-generated output from your data is shown only to you, not other customers.
For generative AI features like [Seer](/product/issues/issue-details/sentry-seer/) or issue summary, Sentry may access the following forms of service data to provide insights, analysis, and solutions for your review. Your data will not be used to train any generative AI models by default and without your express consent, and AI-generated output from your data is shown only to you, not other customers.

- Error messages
- Stack traces
- Sentry spans
- Spans and traces
- Logs
- DOM interactions
- Profiles
- Relevant code from linked repositories

To ensure that data is stored in your selected region, we will disable generative AI features in Sentry for EU region customers by default where data storage in the EU region is not available.
For [EU region customers](/organization/data-storage-location/), data is stored in the European Union.

## Data Access Summary

Expand Down
4 changes: 4 additions & 0 deletions redirects.js
Original file line number Diff line number Diff line change
Expand Up @@ -1182,6 +1182,10 @@ const userDocsRedirects = [
source: '/product/issues/issue-details/sentry-seer/',
destination: '/product/ai-in-sentry/seer/',
},
{
source: '/product/ai-in-sentry/seer/seer-privacy-and-security',
destination: '/product/ai-in-sentry/ai-privacy-and-security/',
},
];

/**
Expand Down
Loading