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Update AM3 and legacy billing for logs GA, DO NOT MERGE BEFORE LOGS GA #14589

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13 changes: 11 additions & 2 deletions docs/pricing/index.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -31,7 +31,8 @@ This page gives you an in-depth understanding of our pricing and billing structu
We bill based on the amount of data processed. Each [paid plan](https://sentry.io/pricing/) comes with the below pre-set monthly event volume, which is included in the price:

- 50k errors
- 10M spans
- 5GB logs
- 5M spans
- 50 replays
- 1 uptime monitor
- 1 cron monitor
Expand Down Expand Up @@ -66,13 +67,21 @@ Please note that all per-category prices listed below have been rounded.
| >10M-20M | $0.0001300 | $0.0001625 | $0.0002600 | $0.0003250 |
| >20M | $0.0001200 | $0.0001500 | $0.0002400 | $0.0003000 |

#### Logs Pricing

All Sentry plans include 5GB of logs. Additional usage can only be purchased with your PAYG budget.

| Team PAYG | Business PAYG |
| ------------ | ------------- |
| $0.50/GB | $0.50/GB |

#### Tracing Pricing

Tracing is enabled by and will be billed for in spans.

| Span Volume | Team Reserved | Team PAYG | Business Reserved | Business PAYG |
| ----------- | ------------- | ---------- | ----------------- | ------------- |
| >10M-100M | $0.0000016 | $0.0000020 | $0.0000032 | $0.0000040 |
| >5M-100M | $0.0000016 | $0.0000020 | $0.0000032 | $0.0000040 |
| >100M | $0.0000014 | $0.0000018 | $0.0000029 | $0.0000036 |

#### Replays Pricing
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49 changes: 42 additions & 7 deletions docs/pricing/legacy-pricing.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -31,7 +31,7 @@ If you run out of **both** your prepaid and on-demand volume, any new data you s

### Per-Category Pricing

If you'd like to buy either prepaid or on-demand data on top of what's included in your plan, you can buy as much as you think you'll need per data category. [Errors](#errors-pricing), [Performance and Profiling](#performance-and-profiling-pricing), [Replays](#replays-pricing), [Cron Monitors](#cron-monitors-pricing), [Uptime Monitors](#uptime-monitors-pricing), and [Attachments](#attachments-pricing) each have their own unique pricing structures, as listed in the tables below:
You can either buy prepaid volumes on select data categories or set an on-demand budget on top of what is included in your plan. [Errors](#errors-pricing), [Logs](#logs-pricing), [Performance and Profiling](#performance-and-profiling-pricing), [Replays](#replays-pricing), [Cron Monitors](#cron-monitors-pricing), [Uptime Monitors](#uptime-monitors-pricing), and [Attachments](#attachments-pricing) each have their own unique pricing structures, as listed in the tables below:

<Alert>

Expand All @@ -52,6 +52,14 @@ Please note that all per-category prices listed below have been rounded to the n
| >10M-20M | $0.000130 | $0.000169 | $0.000251 | $0.000326 |
| >20M-50M | $0.000120 | $0.000156 | $0.000144 | $0.000187 |

#### Logs Pricing

All plans include 5GB of logs. Additional usage can only be purchased with your on-demand budget.

| Volume | Team/Business On-Demand |
| ------------ | ----------------------- |
| >5GB | $0.50/GB |

#### Performance and Profiling Pricing

Performance Units can be used towards multiple Performance event types, depending on what you've enabled:
Expand Down Expand Up @@ -89,9 +97,9 @@ Profile hours are determined by the length of the profile in milliseconds and is

**Continuous Profile Hours**

| Team On-Demand | Business On-Demand |
| ------------ | ------------- |
| $0.0315/hour | $0.0315/hour |
| Team/Business On-Demand |
| ----------------------- |
| $0.0315/hour |

**UI Profile Hours**

Expand Down Expand Up @@ -136,6 +144,31 @@ Monitors for Uptime can't be purchased in advance. Uptime monitors are available

{/* <!-- prettier-ignore-end --> */}

#### Seer Pricing

[Seer](/product/ai-in-sentry/seer/) is Sentry's AI agent that triages, debugs, and fixes application issues automatically. Access Seer by adding it to your existing subscription for an additional $20 per month. This $20 give you $25 worth of Seer event credits, which can be used for any combination of [Issue Scans](/pricing/#issue-scans) or [Issue Fixes](/pricing/#issue-fixes) (see pricing tables below). Any usage beyond this $25 credit will draw from your [on-demand budget](/pricing/#terminology).

#### Issue Scans

Issue Scan automatically classifies and triages issue to determine which are the most likely to be fixable with a code change. Issue Scans are billed per run.

| Issue Scans Volume | Team/Business On-Demand |
| ------------------ | ----------------------- |
| >0-10k | $0.0030000 |
| >10k-100k | $0.0027000 |
| >100k-500k | $0.0024300 |
| >500k | $0.0021870 |

#### Issue Fixes

Issue Fix performs a deep root cause analysis of an issue, using all of the context that is available to Sentry, generating a code fix, and opening a pull request in GitHub.

Issue Fixes are billed per run. Interactions with the same run will only be billed once; restarting a run with the "Start Over" button will be billed as a separate run.

| Team/Business On-Demand |
| ----------------------- |
| $1.00/run |

#### Consolidated Pricing

If the amount of prepaid data you want to buy falls in between increments, you may want to consider setting an on-demand budget instead, since on-demand is set in dollar amounts rather than data volume.
Expand All @@ -154,7 +187,7 @@ Your volume is the total number of events and attachments — or the total amoun

When you buy reserved volume (or quota), you prepay for data at significant discounts. Your prepaid, reserved volume can be allocated on either a pooled basis between projects, or, if you have [Spend Allocation](/pricing/quotas/spend-allocation/) enabled, it can be set on both a pooled and a per-project basis. Unused reserved volume expires at the end of each billing month.

Each Sentry plan includes different amounts of reserved volume. For example, our Team plan includes a minimum of 50k errors, 100k performance units, 500 replays, 1 cron monitor, 1 uptime monitor, and 1GB of attachments per month. To see prepaid pricing for each plan, check out our [per-category-pricing](#per-category-pricing).
Each Sentry plan includes different amounts of reserved volume. For example, our Team plan includes a minimum of 50k errors, 5GB logs, 100k performance units, 500 replays, 1 cron monitor, 1 uptime monitor, and 1GB of attachments per month. To see prepaid pricing for each plan, check out our [per-category-pricing](#per-category-pricing).

### On-Demand Volume

Expand All @@ -180,6 +213,10 @@ Organizations on all plans have the option to set a shared on-demand strategy. O

![On-Demand Budgets settings in Subscriptions](./img/on-demand-budgets.png)

<Alert>
Seer and logs are only available through a shared on-demand budget. To use your on-demand budget on these data categories, switch to a shared on-demand budget.
</Alert>

### Changing Plans Mid-cycle

If you decide to increase your on-demand budget mid-month, Sentry will start processing additional data as soon as the increase becomes effective.
Expand Down Expand Up @@ -297,8 +334,6 @@ All Canadian federal and provincial taxes will be calculated based on billing ad

In the European Union (EU) and United Kingdom (UK), in accordance with EU VAT and UK VAT legislation respectively, VAT will be applied only to orders where exemption documentation or a valid VAT ID has not been supplied prior to or at the time of payment.

The VAT in other countries such as Switzerland, South Africa, and Russia is applicable on all taxable sales where valid exemption documentation has not been provided to Sentry prior to payment.

### B2B and B2C Taxation - Differences

Internationally, sales tax rules differ based on whether the customer is business-to-business (B2B) or business-to-consumer (B2C). In most countries, B2C sales are taxable, while B2B customers are not charged sales tax at the point of sale, but self-assess when they file their returns.
Expand Down